# Help

**URL:** https://forum.cursor.com/c/support/help/8.md

[Latest](https://forum.cursor.com/latest.md) · [Categories](https://forum.cursor.com/categories.md) · [Tags](https://forum.cursor.com/tags.md)

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## [About the Help category](https://forum.cursor.com/t/about-the-help-category/240)

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**Author:** [@sualeh](https://forum.cursor.com/u/sualeh)\
**Replies:** 8\
**Last updated:** [May 15, 2026, 1:08pm UTC](https://forum.cursor.com/t/about-the-help-category/240 "2026-05-15T13:08:45Z")

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Not sure if it’s a bug? Just stuck? Ask here.

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## [Anyone else seeing Grok Bot access changes after the unified plans rollout?](https://forum.cursor.com/t/anyone-else-seeing-grok-bot-access-changes-after-the-unified-plans-rollout/175364)

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**Author:** [@Face\_Live](https://forum.cursor.com/u/Face_Live)\
**Replies:** 8\
**Last updated:** [October 20, 2026, 10:32am UTC](https://forum.cursor.com/t/anyone-else-seeing-grok-bot-access-changes-after-the-unified-plans-rollout/175364 "2026-10-20T10:32:27Z")

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Curious if other SuperGrok or legacy individual plan users have noticed Grok Bot access behaving differently since the unified plans / account-connect changes. I’ve seen a couple of reports of bots that were previously …

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## [Different prices for premium plan](https://forum.cursor.com/t/different-prices-for-premium-plan/175436)

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**Author:** [@dusticelli](https://forum.cursor.com/u/dusticelli)\
**Replies:** 2\
**Last updated:** [October 20, 2026, 10:22am UTC](https://forum.cursor.com/t/different-prices-for-premium-plan/175436 "2026-10-20T10:22:29Z")

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I try to subscribe to Premium Plan, and I see different prices whereever I am: visiting the cursor website it shows “30” USD mthly, what for germany would be around 28 EUR. I passed the way to the subscription and s…

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## [Is Grok Bot eating at Cursor usage ? I thought it had it's seperate usage?](https://forum.cursor.com/t/is-grok-bot-eating-at-cursor-usage-i-thought-it-had-its-seperate-usage/170990)

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**Author:** [@Mohamed\_Aziz\_Karoui](https://forum.cursor.com/u/Mohamed_Aziz_Karoui)\
**Replies:** 8\
**Last updated:** [October 20, 2026, 10:19am UTC](https://forum.cursor.com/t/is-grok-bot-eating-at-cursor-usage-i-thought-it-had-its-seperate-usage/170990 "2026-10-20T10:19:52Z")

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Is Grok Bot eating at Cursor usage ? I thought it had it’s seperate usage ?

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## [Every time I reach the last few requests of my billing cycle, cursor no response](https://forum.cursor.com/t/every-time-i-reach-the-last-few-requests-of-my-billing-cycle-cursor-no-response/172482)

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**Author:** [@xingyu3604](https://forum.cursor.com/u/xingyu3604)\
**Replies:** 3\
**Last updated:** [October 20, 2026, 9:31am UTC](https://forum.cursor.com/t/every-time-i-reach-the-last-few-requests-of-my-billing-cycle-cursor-no-response/172482 "2026-10-20T09:31:26Z")

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I’m a monthly Cursor subscriber, and every time I reach the last few requests of my billing cycle, they consistently fail to return. Has anyone else experienced this

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## [GitHub Integration](https://forum.cursor.com/t/github-integration/170200)

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**Author:** [@Steve\_Nicholls](https://forum.cursor.com/u/Steve_Nicholls)\
**Replies:** 4\
**Last updated:** [October 20, 2026, 9:28am UTC](https://forum.cursor.com/t/github-integration/170200 "2026-10-20T09:28:46Z")

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When using separate teams in Cursor is it the case that a Cursor GitHub App Installation ID can only be tied to one Cursor Team?

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## [Bug/Help: Other Models % hits 100% while usage-export at published API rates only reconstructs ~65% — how to reconcile the meter?](https://forum.cursor.com/t/bug-help-other-models-hits-100-while-usage-export-at-published-api-rates-only-reconstructs-65-how-to-reconcile-the-meter/172012)

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**Author:** [@Matom](https://forum.cursor.com/u/Matom)\
**Replies:** 46\
**Last updated:** [October 20, 2026, 9:09am UTC](https://forum.cursor.com/t/bug-help-other-models-hits-100-while-usage-export-at-published-api-rates-only-reconstructs-65-how-to-reconcile-the-meter/172012 "2026-10-20T09:09:04Z")

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What I’m seeing On Cursor Ultra this cycle, the dashboard Other Models meter shows 100%. I exported Usage CSV and reconstructed Included Gemini + Sonnet rows using Cursor’s published $/1M rates (input / cache write / ca…

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## [Grok Bot usage too low even on Cursor Ultra](https://forum.cursor.com/t/grok-bot-usage-too-low-even-on-cursor-ultra/172584)

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**Author:** [@Zachariah](https://forum.cursor.com/u/Zachariah)\
**Replies:** 6\
**Last updated:** [October 20, 2026, 4:18am UTC](https://forum.cursor.com/t/grok-bot-usage-too-low-even-on-cursor-ultra/172584 "2026-10-20T04:18:25Z")

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I’m burning through weekly usage far far far too easily doing coordinated dev work. Yes I’m already using Cursor Cloud Workers. Is there some sort of a plan for a larger plan? Like a Grok Bot specific, or a Cursor Ultra …

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## [How to set agent window language](https://forum.cursor.com/t/how-to-set-agent-window-language/175415)

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**Author:** [@zheng\_gu](https://forum.cursor.com/u/zheng_gu)\
**Replies:** 0\
**Last updated:** [October 20, 2026, 7:38am UTC](https://forum.cursor.com/t/how-to-set-agent-window-language/175415 "2026-10-20T07:38:41Z")

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i want to set language to other country’s language but cannt find any setting about this in agent window

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## [Custom DeepSeek API integration causes "Provider Error" on native Cursor models](https://forum.cursor.com/t/custom-deepseek-api-integration-causes-provider-error-on-native-cursor-models/175390)

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**Author:** [@ye\_chen](https://forum.cursor.com/u/ye_chen)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 7:05am UTC](https://forum.cursor.com/t/custom-deepseek-api-integration-causes-provider-error-on-native-cursor-models/175390 "2026-10-20T07:05:13Z")

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Hi Cursor Team, I am experiencing an issue where configuring a custom API key for DeepSeek seems to break the native Cursor models. Environment: OS: Windows Mode: Ask and Agent Mode Cursor Version: Version 3…

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## [Does Cursor's on-demand spending limit actually prevent usage beyond the configured amount?](https://forum.cursor.com/t/does-cursors-on-demand-spending-limit-actually-prevent-usage-beyond-the-configured-amount/175406)

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**Author:** [@escb77](https://forum.cursor.com/u/escb77)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 7:04am UTC](https://forum.cursor.com/t/does-cursors-on-demand-spending-limit-actually-prevent-usage-beyond-the-configured-amount/175406 "2026-10-20T07:04:25Z")

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I’m raising a technical question about how Cursor’s on-demand spending limits are enforced. I configured a manual spending limit of $16 and disabled on-demand usage. However, the dashboard subsequently displayed more th…

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## [Cursor Pro $20/month redirects to X Subscription](https://forum.cursor.com/t/cursor-pro-20-month-redirects-to-x-subscription/175398)

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**Author:** [@Elaay](https://forum.cursor.com/u/Elaay)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 7:03am UTC](https://forum.cursor.com/t/cursor-pro-20-month-redirects-to-x-subscription/175398 "2026-10-20T07:03:41Z")

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Hello Cursor team, My account is currently on the Free plan. The Spending page shows “Pro $20/mo — Upgrade,” but when I click Upgrade, it redirects me to the X Subscription setup page. I only want Cursor Pro for $20/mo…

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## [Cursor Start India ₹649 Plan Not Available for My Free Account](https://forum.cursor.com/t/cursor-start-india-649-plan-not-available-for-my-free-account/175328)

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**Author:** [@Arun\_Prakash](https://forum.cursor.com/u/Arun_Prakash)\
**Replies:** 2\
**Last updated:** [October 20, 2026, 6:38am UTC](https://forum.cursor.com/t/cursor-start-india-649-plan-not-available-for-my-free-account/175328 "2026-10-20T06:38:40Z")

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Hi Cursor Support, I am based in India and currently using the Cursor Free plan. Your official documentation lists the Cursor Start plan for India at ₹649/month, including taxes. However, when I click “Upgrade to Start…

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## [Grok Bot Pro vs Pro+](https://forum.cursor.com/t/grok-bot-pro-vs-pro/175187)

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**Author:** [@linkd](https://forum.cursor.com/u/linkd)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 4:45am UTC](https://forum.cursor.com/t/grok-bot-pro-vs-pro/175187 "2026-10-20T04:45:09Z")

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What’s the actual difference in the Grok Bot weekly allowance between legacy Pro and Pro+? Is there a rough multiplier or any more specific numbers available?

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## [Unable to add/run AI skills for an Origin codebase](https://forum.cursor.com/t/unable-to-add-run-ai-skills-for-an-origin-codebase/168889)

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**Author:** [@Naman\_Mittal](https://forum.cursor.com/u/Naman_Mittal)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 11:55pm UTC](https://forum.cursor.com/t/unable-to-add-run-ai-skills-for-an-origin-codebase/168889 "2026-10-19T23:55:39Z")

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Hi, I created a new repo where I want to use a skill that defines the basic structure and conventions for how the codebase should look. However, when I open https://cursor.com/codebase/\<company\_name\>/\<repo\_name\> and tr…

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## [It stopped working; it just keeps thinking](https://forum.cursor.com/t/it-stopped-working-it-just-keeps-thinking/175372)

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**Author:** [@Adriel\_F](https://forum.cursor.com/u/Adriel_F)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 10:46pm UTC](https://forum.cursor.com/t/it-stopped-working-it-just-keeps-thinking/175372 "2026-10-19T22:46:42Z")

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esses são os erros Cursor Network Diagnostic Results FAILED (4): SSL, Ping, Chat, Agent SSL: Error: No response after 60s Logs: \[2026-10-19T21:59:05.432Z\] Start \[2026-10-19T22:00:05.424Z\] Result: no response after …

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## [Error: Connection stalled repeatedly](https://forum.cursor.com/t/error-connection-stalled-repeatedly/175373)

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**Author:** [@Adriel\_F](https://forum.cursor.com/u/Adriel_F)\
**Replies:** 0\
**Last updated:** [October 19, 2026, 10:14pm UTC](https://forum.cursor.com/t/error-connection-stalled-repeatedly/175373 "2026-10-19T22:14:52Z")

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Request ID: f5383e61-732e-4424-a55f-348ef6e495f8 The connection stalled 5 times. Please check your network connection and try again. Connection stalled repeatedly RetriableError: Connection stalled repeatedly at s…

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## [Grok Bot MacOS: Unable to see or edit bot instructions or skills on desktop](https://forum.cursor.com/t/grok-bot-macos-unable-to-see-or-edit-bot-instructions-or-skills-on-desktop/173803)

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**Author:** [@Olan](https://forum.cursor.com/u/Olan)\
**Replies:** 19\
**Last updated:** [October 18, 2026, 10:39pm UTC](https://forum.cursor.com/t/grok-bot-macos-unable-to-see-or-edit-bot-instructions-or-skills-on-desktop/173803 "2026-10-18T22:39:55Z")

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Not sure if this is a feature or bug, but I lost this ability over a week ago and keep hoping for it to come back. I am able to see this information in the bot Details section on mobile, but all I see on desktop is routi…

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## [Project coordinator with local agents](https://forum.cursor.com/t/project-coordinator-with-local-agents/175337)

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**Author:** [@TWhid](https://forum.cursor.com/u/TWhid)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 7:31pm UTC](https://forum.cursor.com/t/project-coordinator-with-local-agents/175337 "2026-10-19T19:31:25Z")

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This is more a clarification and/or a confirmation that my understanding is correct. Per the Project documentation: Cloud by default, local when needed A Project runs on its own computer in the cloud, so closing your …

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## [Cursor-Agent spawning subagents of models i did not select?](https://forum.cursor.com/t/cursor-agent-spawning-subagents-of-models-i-did-not-select/167898)

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**Author:** [@Chris\_B](https://forum.cursor.com/u/Chris_B)\
**Replies:** 8\
**Last updated:** [October 19, 2026, 6:17pm UTC](https://forum.cursor.com/t/cursor-agent-spawning-subagents-of-models-i-did-not-select/167898 "2026-10-19T18:17:33Z")

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I am assuming this is whats happening but i’ve been only using Grok 4.5 and Cursor 2.5. i did not use any of these other models and seeing SONNET 5 and gemini 3.1 pro? I dont know whats going on, but thats ALOT of token…

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## [Confused over Grok Bot](https://forum.cursor.com/t/confused-over-grok-bot/171745)

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**Author:** [@Johnsters](https://forum.cursor.com/u/Johnsters)\
**Replies:** 22\
**Last updated:** [October 19, 2026, 5:23pm UTC](https://forum.cursor.com/t/confused-over-grok-bot/171745 "2026-10-19T17:23:49Z")

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Hi All, I am a little confused on what exactly the purpose is of Grok Bot. I see that it’s somehow pushed via Cursor and I went and downloaded Grok Bot to check it out. But can someone explain to me what exactly Grok Bo…

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## [Please ask the official: Under the package limit, is there any difference in the total amount calculation when calling functions within Cursor compared to calling the API for Grok 4.7-high?](https://forum.cursor.com/t/please-ask-the-official-under-the-package-limit-is-there-any-difference-in-the-total-amount-calculation-when-calling-functions-within-cursor-compared-to-calling-the-api-for-grok-4-7-high/175289)

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**Author:** [@z\_l](https://forum.cursor.com/u/z_l)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 11:46am UTC](https://forum.cursor.com/t/please-ask-the-official-under-the-package-limit-is-there-any-difference-in-the-total-amount-calculation-when-calling-functions-within-cursor-compared-to-calling-the-api-for-grok-4-7-high/175289 "2026-10-19T11:46:48Z")

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I am a Premium plan subscriber. I have a specific question regarding the usage quota consumption for the “Grok 4.7-high” model: Within the scope of my existing plan’s quota, is there any difference in the total quota co…

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## [Sensitive Prompt Error when using Opus or Sonet models](https://forum.cursor.com/t/sensitive-prompt-error-when-using-opus-or-sonet-models/175287)

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**Author:** [@Raju\_Bogi](https://forum.cursor.com/u/Raju_Bogi)\
**Replies:** 2\
**Last updated:** [October 19, 2026, 10:03am UTC](https://forum.cursor.com/t/sensitive-prompt-error-when-using-opus-or-sonet-models/175287 "2026-10-19T10:03:31Z")

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Sonet or Opus models are not accepting any prompts, responding with below error. Agent encountered an error We are unable to complete this request because it triggered restrictions on cyber content and was blocked unde…

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## [Annual purchase](https://forum.cursor.com/t/annual-purchase/175040)

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**Author:** [@Muammer\_Memis](https://forum.cursor.com/u/Muammer_Memis)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 9:16am UTC](https://forum.cursor.com/t/annual-purchase/175040 "2026-10-19T09:16:59Z")

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Hello, We would like to purchase Cursor Ultra—specifically 5 annual accounts for a public institution. However, we noticed that there is no annual plan listed on the website. How can we go about making this purchase?

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## [How do I get access to systemPrompt in @cursor/sdk? (unknown option '--system-prompt')](https://forum.cursor.com/t/how-do-i-get-access-to-systemprompt-in-cursor-sdk-unknown-option-system-prompt/175262)

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**Author:** [@Rohit\_Sen](https://forum.cursor.com/u/Rohit_Sen)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 8:00am UTC](https://forum.cursor.com/t/how-do-i-get-access-to-systemprompt-in-cursor-sdk-unknown-option-system-prompt/175262 "2026-10-19T08:00:36Z")

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Hi! I’m building an agent service on the TypeScript SDK (@cursor/sdk 1.0.38, local runtime) and would like systemPrompt enabled for my account. What happens const agent = await Agent.create({ apiKey, model: { id: "…

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## [Regarding the changed CURSOR plan pricing,](https://forum.cursor.com/t/regarding-the-changed-cursor-plan-pricing/175285)

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**Author:** [@junyoung\_kim](https://forum.cursor.com/u/junyoung_kim)\
**Replies:** 0\
**Last updated:** [October 19, 2026, 7:34am UTC](https://forum.cursor.com/t/regarding-the-changed-cursor-plan-pricing/175285 "2026-10-19T07:34:52Z")

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Regarding the changed CURSOR plan pricing, It has been changed to Free: $0, Plus: $8, Premium: $30, Super: $100. When paying for Premium $30, it shows 45,000 KRW, is this an error? The exchange rate calculation doesn’t…

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## [China company network: Wi-Fi is unstable, Ethernet is stable](https://forum.cursor.com/t/china-company-network-wi-fi-is-unstable-ethernet-is-stable/175251)

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**Author:** [@On\_way](https://forum.cursor.com/u/On_way)\
**Replies:** 0\
**Last updated:** [October 19, 2026, 2:43am UTC](https://forum.cursor.com/t/china-company-network-wi-fi-is-unstable-ethernet-is-stable/175251 "2026-10-19T02:43:23Z")

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Where does the bug appear (feature/product)? Cursor IDE Describe the Bug I am in mainland China, using Cursor on a company network. The same computer behaves differently on Wi-Fi and Ethernet. Company Wi-Fi: it does c…

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## [Does the $100 Ultra heavy usage offer come back?](https://forum.cursor.com/t/does-the-100-ultra-heavy-usage-offer-come-back/175168)

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**Author:** [@HorrorDev](https://forum.cursor.com/u/HorrorDev)\
**Replies:** 2\
**Last updated:** [October 19, 2026, 1:57am UTC](https://forum.cursor.com/t/does-the-100-ultra-heavy-usage-offer-come-back/175168 "2026-10-19T01:57:24Z")

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Hey, I noticed Cursor was offering Ultra for $100/month to heavy users about a week ago, but the offer seems to have disappeared. Just curious if anyone else has received this offer more than once, or knows whether thes…

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## [Grok Bot X login lock, limit not lifting](https://forum.cursor.com/t/grok-bot-x-login-lock-limit-not-lifting/168541)

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**Author:** [@dreams1](https://forum.cursor.com/u/dreams1)\
**Replies:** 3\
**Last updated:** [October 18, 2026, 9:45pm UTC](https://forum.cursor.com/t/grok-bot-x-login-lock-limit-not-lifting/168541 "2026-10-18T21:45:05Z")

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Where does the bug appear (feature/product)? Somewhere else… Describe the Bug Grok Bot’s agent kept opening and submitting X login for @dreams\_asi on the Grok Bot computer. That machine now gets “We’ve temporarily limit…

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## [Pas d'accès au serveur](https://forum.cursor.com/t/pas-dacces-au-serveur/175049)

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**Author:** [@Philair](https://forum.cursor.com/u/Philair)\
**Replies:** 1\
**Last updated:** [October 18, 2026, 5:44pm UTC](https://forum.cursor.com/t/pas-dacces-au-serveur/175049 "2026-10-18T17:44:53Z")

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Where does the bug appear (feature/product)? Cursor for iOS Describe the Bug Request ID: 0bf5ecf4-3b7d-4b06-a0a0-e67ef3c71c07 The server failed 4 times. Please try again, or contact support if the issue persists. \[una…

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