3.17.9 - Unable to reach Cursor Grok 4.6

I am getting the error while connecting to Cursor Grok 4.6 using MacOS Cursor IDE version 3.17.9

This cause the cursor vs code completly unusable!!!

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.


Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?


Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)


Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)


For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…


Additional Information
Add any other context about the problem here.


Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

Request ID: e8839597-dd6c-4f4a-b326-0e1e277b20c7
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
[unavailable] Error
RetriableError: [unavailable] Error
at Lhf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7993:122482)
at Czs (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7993:120905)
at tpf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7994:13645)
at Object.classify (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7994:18223)
at Qhf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7994:5924)
at async Bzs.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7994:17545)
at async dce.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8126:34492)
at async Ixo.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:15063:15118)
at async Ixo.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:15063:33370)
at async kIe._submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8104:3052)

Date Cloud Agent ID Automation ID Kind Model Max Mode Input (w/ Cache Write) Input (w/o Cache Write) Cache Read Output Tokens Total Tokens Cost
2026-08-21T08:55:22.948Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:55:12.550Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:55:06.411Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:55:01.220Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:52:48.553Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:52:34.211Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:52:27.553Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:52:22.904Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:46:21.018Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:46:10.686Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:46:04.141Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:45:59.419Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:44:55.847Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:44:44.369Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:44:38.268Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:44:34.435Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:42:59.203Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:42:48.661Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:42:41.214Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:42:36.059Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:31:02.807Z Included composer-2.5-fast No 0 177956 1159584 13689 1351229 Included
2026-08-21T08:30:23.612Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:30:13.903Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:30:07.159Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:30:02.943Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:24:08.880Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:23:58.460Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:23:52.107Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:23:45.145Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:16:39.585Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:16:29.456Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:16:23.138Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:16:20.070Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:16:13.146Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:16:04.065Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:15:56.250Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:15:50.910Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:15:45.095Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:15:34.809Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:15:27.708Z Included cursor-grok-4.6-xhigh No Free
2026-08-21T08:15:17.807Z Included cursor-grok-4.6-xhigh No Free
Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
I am not able to use the Cursor IDE since today morning using the model grok4.6 but other model usage is perfectly working fine include composer


Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …Open IDE
  2. …seelct grok4.6 from drop down
  3. …send any chat to perform action on your code

Expected Behavior
Grok 4.6 was working yesterday


Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)


Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
3.17.9


For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)


For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…


Additional Information
Add any other context about the problem here.


Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

Request ID: 9cb85fab-48a7-4a60-ac84-7fcb81a22e28
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
[unavailable] Error
RetriableError: [unavailable] Error
at OoS (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8572:123398)
at iNa (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8572:121899)
at iaS (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8573:13618)
at Object.classify (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8573:18171)
at XoS (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8573:5896)
at async vNa.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8573:17523)
at async cve.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8707:34490)
at async qQl.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:18884:15115)
at async qQl.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:18884:33366)
at async oze._submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:8685:3052)

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.


Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?


Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)


Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)


For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…


Additional Information
Add any other context about the problem here.


Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

Hey @Ashish_Kumar2, thanks for the report, and sorry for the trouble!

This isn’t your network, we’ve identified an issue on our side affecting some requests that include images in the conversation, and the team is looking into it.

In the meantime, switching the model picker to a specific model outside the Grok family, or starting a fresh conversation without image attachments, should get you unblocked. We’ll follow up here once it’s resolved.

Hey everyone,

The issue should be resolved now. Please try again!

yes, new chat window is working for me. Thanks for the workaround to unblock me.

@Colin Hey!
Still having the same issue

“The model “cursor-grok-4.6-xhigh” is unavailable and you have been rerouted to Auto.”

@Max_Well We are currently facing some issues serving Grok models. Keep an eye on our status page: https://status.cursor.com/