I have been experiencing issues with Cursor since yesterday. At first, I assumed it was a temporary problem, but the issue still persists after quite some time.
I have already tried updating the application and switching between different models, but the same problem occurs in all cases.
I could not find a support email address where I could request assistance regarding this issue, so I decided to create a topic on the forum instead.
I would appreciate any help or guidance from the Cursor team regarding this matter.
Hey, thanks for the report and the Request ID, it helped us narrow it down quickly.
This is a known bug. The history of this specific chat contains corrupted image data, and it gets re-sent with every new message. That’s why the same chat keeps failing with an Internal Error no matter which model you pick or whether you update the app. You already tried all that, so it makes sense it didn’t help.
Sadly there’s only one fix right now: start a new chat. This chat can’t be recovered and will stay in a broken state. New chats should work normally.
We’ve already logged the bug on our side, but I can’t share an exact timeline for a fix yet. If there’s an update, I’ll reply in this thread. Let me know if starting a new chat worked.
