When the program is minimized, and the running agent needs a confirmation for an action, it sends a notification to the Windows Action Center with two buttons: Accept and Reject. But clicking this buttons doesn’t perform any actions, so the agent remains waiting for the resolution.
Steps to Reproduce
Run an agent
Minimize the program
Wait until the agent requests a confirmation and sends a Windows notification
Thank you for reporting this issue. I wanted to confirm that you’re experiencing the same behavior I observed: when clicking “Accept,” the window unminimizes, but the action itself (whether accept or reject) is never processed.
Please let me know if this matches what you’re seeing.
Sometimes, after pressing the notification button, it indeed unminimizes the program and does not accept/reject the action. But more often, pressing the button just closes the notification without opening the program or accepting/rejecting the action.
I think the issue is resolved now because I couldn’t reproduce it in 3.1.15. It takes a while sometimes after you press the Accept button until it actually accepts the action in the chat but it’ll do so evenually.
