Agent is stuck on "planning next moves"

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Hey, thanks for the report

Let’s try step-by-step diagnostics:

  1. Network Diagnostics (start here)
    Settings > Network > Run Diagnostics. If anything fails (DNS, HTTP, SSL) - that could be the issue. Are you using a VPN, corporate network, or antivirus?

  2. Try disabling HTTP/2
    Settings > Network > HTTP Compatibility Mode > HTTP/1.1. This is especially important for corporate networks, VPN, or Zscaler.

  3. Disable all extensions
    Run from command line: cursor --disable-extensions. If Chat starts working, then some extension is blocking it. Enable them one by one to find the culprit.

  4. Check indexing
    Look at the status bar in the bottom right - is indexing running? A few users had the agent hang because indexing was blocking it. One user fixed it by updating to version .35.

  5. Try a different network
    One user fixed it by switching Wi-Fi or hotspot.

If nothing works, please share the Network Diagnostics results and a screenshot from Developer Tools (Ctrl+Shift+P > Developer: Toggle Developer Tools > Console). Let me know if there are any red errors there.

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