Agent unusable after update

Support Bug Reports
2

Hey, thanks for the report. The Agent is stuck on “Planning next moves” - looks like a network or extensions issue.

Could you please share:

  • Request ID of the stuck request (Privacy Mode off) - in the chat menu on the right. How to get it: Getting a Request ID | Cursor Docs
  • Screenshot of the console during the hang (Help > Toggle Developer Tools > Console) - look for “ETIMEDOUT” or “unavailable” errors
  • Result of Cursor Settings > Network > Run Diagnostics

Quick checks:

  • Run cursor --disable-extensions in the terminal, open a new Cursor window, try the Agent in an empty project (no open repos) - if it works, it’s an extensions issue
  • Cursor Settings > Network > enable “Disable HTTP/2”, then restart
  • Try another model (Sonnet 4.5) - if it works, it might be related to Opus 4.5

Similar thread (resolved with extensions): SLOW or NO response from the agent

Share the details.