Hi there!
We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.
To help us investigate and fix this faster, could you edit your original post to include the details from the template below?
Where does the bug appear (feature/product)?
Describe the Bug
A clear and concise description of what the bug is.
Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!
Expected Behavior
What is meant to happen here that isn’t working correctly?
Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)
Operating System
Version Information
agent about in your terminalIDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......
CLI:
CLI Version 2026.01.17-d239e66
For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)
For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…
Additional Information
Add any other context about the problem here.
Does this stop you from using Cursor?
The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!
Hey, thanks for the report. Based on our data, you have an active Pro subscription with no cancellation scheduled, so this banner shouldn’t show up. It looks like stale client-side state, which can happen after cancelling and re-subscribing.
Please try this:
If the banner is still there, please send a screenshot and your Cursor version via Menu > About Cursor > Copy. Also confirm that you didn’t schedule a cancellation yourself, then we’ll dig deeper.