Where does the bug appear (feature/product)?
Somewhere else…
Describe the Bug
“An unexpected error occurred on our servers. Please try again, or contact support if the issue persists.”
"Request ID: ec145e49-03d5-4a84-9dff-1a04ecc87933
[internal] 1288492106816:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:486:SSL alert number 40
LTe: [internal] 1288492106816:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:486:SSL alert number 40
at kmf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9095:38337)
at Cmf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9095:37240)
at $mf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9096:4395)
at ova.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9096:8170)
at async qyt.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34190:57047)
at async Wpc.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34239:7695)
at async Wpc.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34239:8436)
at async FTe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9170:14575)
at async Oi (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:32991:3808)"
Steps to Reproduce
- reinstall didnt help
- I dont use VPN
- previous version (2.3) didnt help
- cleaned cursor cash didnt help
Operating System
MacOS
Version Information
Version: 2.4.21 (Universal)
VSCode Version: 1.105.1
Commit: dc8361355d709f306d5159635a677a571b277bc0
Date: 2026-01-22T16:57:59.675Z
Build Type: Stable
Release Track: Default
Electron: 39.2.7
Chromium: 142.0.7444.235
Node.js: 22.21.1
V8: 14.2.231.21-electron.0
OS: Darwin arm64 24.4.0
Does this stop you from using Cursor
Yes - Cursor is unusable