Error — “check internet or VPN”; Cursor doesn’t execute commands in chat
I check the connection — everything is “green”; I checked several times
Closed Cursor, opened Cursor — greeted with the first-launch welcome window
This has happened for the 2nd time in the last 7–10 days
What’s this for?
Hey, thanks for the report. The combination of connection errors and the welcome screen reappearing suggests possible settings corruption. Let’s try these steps:
Disable HTTP/2 (most common fix):
Open Cursor Settings Ctrl+,
Search for “HTTP/2”
Enable “Disable HTTP/2”
Restart Cursor
Check Windows Firewall:
Windows may need to re‑allow internet access for version 2.0.69
Windows Security → Firewall & network protection → Allow an app
If you have MCP servers configured:
Disable the ones you’re not using (Cursor has an 80‑tool limit)
Check disk space:
Low space during updates can corrupt settings
Make sure there’s enough free space on the C: drive
If this doesn’t help, please share:
Network diagnostics results (Cursor Settings → Network → Run Diagnostics)
Request ID from a failed chat attempt (Chat menu → Copy Request ID)
