ASK and AGENT modes are not working with "Connection failed. If the problem persists, please check your internet connection or VPN" erron

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Request ID: 61e1fe66-9bc2-4216-a491-56102247647b
ConnectError: [internal] 1219771957888:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:486:SSL alert number 40

at nsu.$streamAiConnect (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6409:406134)
at async vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:565:80832
at async Object.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6477:42602)
at async o (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:2815:1269)
at async Promise.allSettled (index 0)
at async fHr.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:2815:6519)

Steps to Reproduce

any action

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.50 (Universal)
VSCode Version: 1.105.1
Commit: 56f0a83df8e9eb48585fcc4858a9440db4cc7770
Date: 2025-12-06T23:39:52.834Z (1 day ago)
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin x64 24.6.0

For AI issues: which model did you use?

auto and all others

For AI issues: add Request ID with privacy disabled

Request ID: 61e1fe66-9bc2-4216-a491-56102247647b
ConnectError: [internal] 1219771957888:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:486:SSL alert number 40

at nsu.$streamAiConnect (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6409:406134)
at async vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:565:80832
at async Object.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6477:42602)
at async o (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:2815:1269)
at async Promise.allSettled (index 0)
at async fHr.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:2815:6519)

Does this stop you from using Cursor

Yes - Cursor is unusable

2

4 posts were merged into an existing topic: [Known Issue] HTTP/2 Connection Failures for Users in Ukraine (SSLV3_ALERT_HANDSHAKE_FAILURE)

5

This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.