# Authentication Errors

**URL:** <https://forum.cursor.com/t/authentication-errors/170963>\
**Category:** Bug Reports\
**Tags:** login, grok-bot\
**Created:** [September 7, 2026, 8:34pm UTC](https://forum.cursor.com/t/authentication-errors/170963 "2026-09-07T20:34:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MWT](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@MWT](https://forum.cursor.com/u/MWT)\
**Post date:** [September 7, 2026, 8:34pm UTC](https://forum.cursor.com/t/authentication-errors/170963/1 "2026-09-07T20:34:50Z")

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### Where does the bug appear (feature/product)?

Grok Bot

### Describe the Bug

GrokBots Client application refuses to login back up after numerous attempts. Restarts. Can login via the web as triggered, but same error still remains: Authentication Error, try logging in again. Just stuck in a loop. Have work to do!

### Steps to Reproduce

same issue across multiple computers and phone

### Expected Behavior

To login!

### Operating System

MacOS

### Version Information

GrokBots 0.44.0

### For AI issues: which model did you use?

Can’t login, no models

### Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

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**Author:** ![mohitjain](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mohitjain/32/100229_2.png) [@mohitjain](https://forum.cursor.com/u/mohitjain)\
**Post date:** [September 8, 2026, 8:25am UTC](https://forum.cursor.com/t/authentication-errors/170963/7 "2026-09-08T08:25:23Z")

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Hey @MWT thanks for flagging this, sorry for the hassle. Your login itself is fine. The issue is on the connection side, not your account.

What tripped it up: resetting your Cursor password signs out every session, including the background one your Bot’s cloud computer uses, so for ~30 min afterward messages returned “Authentication error.” It reconnects on its own (no reinstall or Reset/Update needed), which is why logging out and back in didn’t help. On your phone, just sign in with the new password and it’ll pick up the same Bot.

This isn’t intended behavior, so we’ve let the team know and it’s an issue we’re tracking. Send your Bot a quick test message and let me know how it looks. I’ll follow up here if there’s more to share.

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**Author:** ![CurryTang913](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/currytang913/32/120892_2.png) [@CurryTang913](https://forum.cursor.com/u/CurryTang913)\
**Post date:** [September 15, 2026, 2:23am UTC](https://forum.cursor.com/t/authentication-errors/170963/9 "2026-09-15T02:23:04Z")

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@mohitjain Sorry to ask here, but I’m stuck in an authentication/support loop and have had no human response on ticket T-F38569 for almost two weeks. My own forum post was automatically unlisted. Could you please help route this ticket to the appropriate team?