Bot failed to respond on every bot, desktop and phone, since 15:44 CEST 17 Sep

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Since around 15:44 CEST on 17 September my Grok Bot has stopped replying. Every message to every bot fails, and it fails from the phone app as well, so this doesn’t look like something on my machine.

Operating system: macOS 26.6.2, Apple Silicon

Version: Grok Bot 0.56.1. It was already happening on 0.55.0, and updating did not change anything.

Steps to reproduce:

Send any message to any bot (mine are Chief and Vinted)
Start a brand new chat with an existing bot and send “test”
Same thing from the phone app
What happens: on 0.55.0 the chat showed “Il Bot non ha risposto / Si è verificato un errore durante la generazione della risposta”. After updating to 0.56.1 the error banner no longer appears, the message is simply sent and no reply ever comes.

Expected behavior: the bot replies.

What I already tried, with no effect: quitting and reopening the app, updating 0.55.0 to 0.56.1, a new chat, the phone app.

What I deliberately did not try: Reset Agent Computer, Update Agent Computer, reinstalling. Other threads here say staff advise against them in this state and that Reset can delete bots.

Local log. ~/.grokbot/local-exec-daemon.log contains one line repeated 146 times:

[user-computer-provider] watch stream failed: ConnectError
plus some “poll failed: DeadlineExceededError (deadline_exceeded)” and one ECONNRESET.

Checks on my side that came back clean: DNS for cursor.sh resolves against both 1.1.1.1 and 8.8.8.8; the certificate for api2.cursor.sh is issued by Amazon RSA 2048 M01, so nothing is intercepting the traffic; weekly usage is at 0%, so it isn’t a quota limit; no crash reports, and the app shows the account as signed in.

This reads like the stuck box described in “Grok Bot stuck: Bot failed to respond on every message, all bots”, which was recovered server side. Could someone check mine?

I don’t have a request ID: the error banner disappeared when the app restarted after the update.

I also emailed [email protected] with the same details.

Steps to Reproduce

see above

Operating System

iOS

Version Information

Grok Bot 0.56.1 (macOS desktop app) — also reproduced on 0.55.0 before updating.

Not working also on my iphone

Does this stop you from using Cursor

Yes - Cursor is unusable

Same for me

Hi @Francesco_Beomonte_Z, Sorry for the inconvenience. I’ve reset and updated your box from our side. Can you please try again and let me know if you’re still seeing the same issue?

Hi @Landon_Taylor, I checked your account separately. You’ve reached your weekly Grok Bot usage limit, so resetting the Agent Computer won’t help. However, we are planning to reset Grok Bot usage limits for all users soon as part of the Grok Bot Galaxy finale. Keep an eye out for when that lands, and you can watch the final sessions here! Building a company in 3 days - launching today! - Live Broadcast by Grok Bot / X

Thanks Kevin, that’s awesome! I saw the “you’re at 75% warning” but it would be nice also if they are not responding because of usage to just make that clear with a CTA in the chat to upgrade (which I think I closed out when it was at 75%)

Would there be any other reasons bots would go silent…I’m within usage now and my CoS is responsive, but my other bot isn’t responding.