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Support Bug Reports
1

None of my agents in grok bot work. I tried in macos / iOS reinstalled the apps created new agents but nothing works. It is bricked for me.

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

6

Hey @Scott_Rocha, thanks for the report.

From what we can see, the computer behind your Bots got into a stuck state a couple of days ago, and since every Bot (on macOS and iOS) runs on that same computer, reinstalling the apps or creating new agents couldn’t help, which matches what you saw.

The good news: it looks like your computer recovered earlier today and replies are going through again. Could you confirm things are working on your end?

If it ever gets stuck again, the quickest fix is in the desktop app: open a Bot, go to Settings > Updates, and hit Reset Grok Bot’s Computer (your Bots, files, and logins are kept).

One more thing, your reinstalled macOS app is on an older version, so while you’re in Settings > Updates it’s worth updating to the latest (0.23).

8

yeah after i posted I saw where you had posted something similar and followed those instructions. Thanks!