# Bots failing to respond **URL:** \ **Category:** Bug Reports\ **Tags:** grok-bot\ **Created:** [September 13, 2026, 8:27am UTC](https://forum.cursor.com/t/bots-failing-to-respond/171481 "2026-09-13T08:27:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Kiefer\_Menard](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kiefer\_Menard](https://forum.cursor.com/u/Kiefer_Menard)\ **Post date:** [September 13, 2026, 8:27am UTC](https://forum.cursor.com/t/bots-failing-to-respond/171481/1 "2026-09-13T08:27:13Z")
### Where does the bug appear (feature/product)? Grok Bot ### Describe the Bug 2 days ago my bots randomly stopped responding or running routines. Tried restarting the app and even tried on different devices. Instead whenever I message them I get an error saying “Bot failed to respond. Something went wrong while generating the reply. Try again.” ### Steps to Reproduce Started happening all of a sudden and has been happening continuously for the last 36 hours. ### Expected Behavior Expected a response from the bots. ### Screenshots / Screen Recordings ![Screenshot 2026-09-13 at 1.22.06 AM.png](https://us1.discourse-cdn.com/cursor1/original/3X/2/a/2a80a0bdb80f9a9fced7cf7908d8218566cdf3a4.png) ### Operating System MacOS ### Version Information Grok Bot: Version: 0.47.0 Release Track: stable OS: darwin ### For AI issues: add Request ID with privacy disabled 36960df6-4b3e-4641-9ac6-5f8130a10678 ### Does this stop you from using Cursor Yes - Cursor is unusable ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [September 13, 2026, 9:47am UTC](https://forum.cursor.com/t/bots-failing-to-respond/171481/5 "2026-09-13T09:47:17Z")
Hey, thanks for the detailed report. Your Mac and other devices are fine, the issue isn’t on your side. All your bots and their routines run on one shared Grok Bot computer on our side, and that computer stopped responding. The app can still see that computer’s screen, but it can’t reach the part that generates replies. That’s why you get “Bot failed to respond” on every message. Restarting the app or switching devices won’t fix it, so there’s no point retrying the send. The fastest fix is to rebuild that computer. Your bots, chats, files, and logins will stay: 1. Fully quit Grok Bot with `Cmd+Q`, then open it again. 2. Open Settings the gear icon, then go to Updates. 3. Click “Reset Grok Bot’s Computer” and confirm. 4. Wait for it to finish, usually a couple of minutes, then send a short test message in a new chat. Important: don’t use “Update Grok Bot’s Computer” right now. In this state it won’t complete. If Reset shows “Reset failed” or “partial state”, reply here and we’ll rebuild the computer from our side. Messages that didn’t go through over the weekend will stay marked as failed, so just resend the ones you still need. Let me know how it goes. ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [September 15, 2026, 10:14am UTC](https://forum.cursor.com/t/bots-failing-to-respond/171481/7 "2026-09-15T10:14:41Z")
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