# Bug cursor is not working

**URL:** <https://forum.cursor.com/t/bug-cursor-is-not-working/167950>\
**Category:** Bug Reports\
**Tags:** crashes\
**Created:** [August 10, 2026, 11:56pm UTC](https://forum.cursor.com/t/bug-cursor-is-not-working/167950 "2026-08-10T23:56:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Karla\_leines](https://avatars.discourse-cdn.com/v4/letter/k/b5ac83/32.png) [@Karla\_leines](https://forum.cursor.com/u/Karla_leines)\
**Post date:** [August 10, 2026, 11:56pm UTC](https://forum.cursor.com/t/bug-cursor-is-not-working/167950/1 "2026-08-10T23:56:12Z")

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### Where does the bug appear (feature/product)?

Cursor IDE

### Describe the Bug

the bug appear everytime i try to open cursor is not processing why??

### Steps to Reproduce

only by trying to open cursor

### Screenshots / Screen Recordings

 ![cursor bug.jpg](https://us1.discourse-cdn.com/cursor1/original/3X/5/7/57545708b7486b4b42a3d488cbc5288fb9760416.jpeg)

### Operating System

Windows 10/11

### Version Information

cursor IDE

### Does this stop you from using Cursor

Yes - Cursor is unusable

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<div class="post-metadata">

**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [August 11, 2026, 5:24am UTC](https://forum.cursor.com/t/bug-cursor-is-not-working/167950/5 "2026-08-11T05:24:43Z")

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Hey, thanks for the report. From the screenshot, this looks like an error on the [cursor.com](http://cursor.com) website in your browser, not the Cursor desktop app. That Something went wrong screen shows up on the website. Good news, your account is fine, it’s just a page rendering issue.

This usually happens when auto-translate is enabled in the browser, like Google Translate. It changes the page content and breaks rendering. Please try this:

1. In Chrome, click the translate icon in the address bar and select Never translate this site, or turn off auto-translate, then reload [cursor.com](http://cursor.com).
2. If that doesn’t help, open the site in Incognito mode or clear your browser cache.

If you actually mean the Cursor desktop app won’t open, not the website, please send a screenshot of the app window and the version from Help \> About. Let me know what worked.