Thanks for the response, Colin.
There are two likely explanations here, and both require remediation for affected customers:
- There is a billing bug
- Cursor cut included usage by ~3x without communicating it, while continuing to charge the same price
Whether Cursor currently publishes a specific dollar amount for included usage is irrelevant. My $200/mo Ultra plan consistently provided approximately $400/mo of Other Models usage.
This is mathematically verified below. For June, July, and August, dividing total model cost by the usage percentage produces $400 every month. In September, Cursor exhausted my included usage after only ~$125, or 31% of the historical allowance.
Please escalate this to the billing and engineering teams. If this is not corrected and affected customers refunded, the next escalation could be legal, including potential class-action claims.
