# Bugbot cannot run **URL:** \ **Category:** Help\ **Tags:** github, bugbot\ **Created:** [June 30, 2026, 1:54am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372 "2026-06-30T01:54:26Z")\ **Posts on this page:** 12\ **Page:** 2
**Author:** ![Norman\_Zuo](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/norman_zuo/32/112953_2.png) [@Norman\_Zuo](https://forum.cursor.com/u/Norman_Zuo)\ **Post date:** [July 4, 2026, 6:22am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/27 "2026-07-04T06:22:14Z")
However, there is no individual billing access for BugBot. ![image](https://us1.discourse-cdn.com/cursor1/original/3X/7/2/72fb0a4d374a0ebb1a0d99e1fc124aac342b923a.jpeg) ---
**Author:** ![Tom\_Coustols](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/tom_coustols/32/97175_2.png) [@Tom\_Coustols](https://forum.cursor.com/u/Tom_Coustols)\ **Post date:** [July 4, 2026, 6:58am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/28 "2026-07-04T06:58:18Z")
Was it already activated previously or this is the first time your seeing this? It might be working now! ---
**Author:** ![Norman\_Zuo](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/norman_zuo/32/112953_2.png) [@Norman\_Zuo](https://forum.cursor.com/u/Norman_Zuo)\ **Post date:** [July 4, 2026, 7:04am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/29 "2026-07-04T07:04:07Z")
Still not working ![image](https://us1.discourse-cdn.com/cursor1/original/3X/4/7/4750a54c7169c1e4bc3fd1e977920148b6ab6de1.png) ---
**Author:** ![Tom\_Coustols](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/tom_coustols/32/97175_2.png) [@Tom\_Coustols](https://forum.cursor.com/u/Tom_Coustols)\ **Post date:** [July 4, 2026, 7:08am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/30 "2026-07-04T07:08:21Z")
Worth pinging @deanrie then ---
**Author:** ![Norman\_Zuo](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/norman_zuo/32/112953_2.png) [@Norman\_Zuo](https://forum.cursor.com/u/Norman_Zuo)\ **Post date:** [July 4, 2026, 7:09am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/31 "2026-07-04T07:09:32Z")
@deanrie Please help ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [July 4, 2026, 9:00am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/32 "2026-07-04T09:00:59Z")
Hey, good news: based on the screenshot, Bugbot is now Active (usage-based, billed through your Cursor plan), so the old issue with running out of free-tier reviews is fixed, and your entitlement looks good. One thing is still left. In the PR screenshot, the `bugbot run` comments are being posted by the Mercaso-Bot account, not your personal GitHub account. Bugbot doesn’t trigger on comments from bot or app accounts, so you won’t see any response. Try this: - Post `bugbot run` (or `cursor review`) as a new top-level PR comment from your personal GitHub user (the one linked to Cursor via [https://cursor.com/dashboard/integrations](https://cursor.com/dashboard/integrations)), not via a bot. - Make sure the right repo is enabled in Bugbot \> Repositories. If Bugbot is still silent after you run it from your own account, share the PR link and the Request ID from the `bugbot run verbose=true` response, and I can check the logs for that specific run. ---
**Author:** ![Vertirax](https://avatars.discourse-cdn.com/v4/letter/v/a88e4f/32.png) [@Vertirax](https://forum.cursor.com/u/Vertirax)\ **Post date:** [July 4, 2026, 9:45am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/33 "2026-07-04T09:45:28Z")
Hi, I’ve come across a similar situation, bugbot review wouldn’t start with manual trigger. I’m using the same account to trigger review as what I’ve used to connect to GitHub with. I’ve reset the GitHub connection, still the same issue. Bugbot is active with usage-based billing, and I’m on Pro subscription. No bugbot type usage exists in the ‘Usage’ tab. One of the problematic runs:`serverGenReqId_b54e3756-841d-4554-b1fa-d0cff78b3a8a` Any help is appreciated. ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [July 4, 2026, 10:25am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/34 "2026-07-04T10:25:01Z")
@Vertirax your case is different from the original one in this thread. The thread author had already used up their Bugbot free tier quota, but you already have Bugbot Active with usage-based billing, so the cause is definitely different and it’s better to debug it separately. Please start a new thread so we don’t mix it with this one, and include: - a link to the PR where you triggered the review, and which provider it is GitHub / GitLab / Bitbucket - the exact trigger comment text and the output of `bugbot run verbose=true` it will include a fresh Request ID - a screenshot from Bugbot \> Repositories showing whether the right repo is enabled I’ve already seen Request ID `serverGenReqId_b54e3756-841d-4554-b1fa-d0cff78b3a8a`. Once you open a new thread, I’ll check the logs for that specific run. ---
**Author:** ![Vertirax](https://avatars.discourse-cdn.com/v4/letter/v/a88e4f/32.png) [@Vertirax](https://forum.cursor.com/u/Vertirax)\ **Post date:** [July 4, 2026, 10:31am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/35 "2026-07-04T10:31:11Z")
Thanks, will do ---
**Author:** ![gourav.bhalla](https://avatars.discourse-cdn.com/v4/letter/g/df788c/32.png) [@gourav.bhalla](https://forum.cursor.com/u/gourav.bhalla)\ **Post date:** [July 8, 2026, 6:11am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/36 "2026-07-08T06:11:37Z")
nopes i am connected in cursor integration and MCP but bugbot not showing any repo ![image](https://us1.discourse-cdn.com/cursor1/original/3X/6/f/6fac428c231d42f33bf5f7d97ede51bdf44aa627.png) ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [July 8, 2026, 6:37am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/37 "2026-07-08T06:37:51Z")
Hey @gourav.bhalla, from your screenshot I can see Bitbucket Cloud is connected correctly (Connected as “Gourav Bhalla”), so the integration looks fine. The fact that Bugbot \> Repositories doesn’t load any repos even though Bitbucket is connected is a known bug on our side. I can’t share an ETA for a fix yet. To avoid mixing this with the original request in this thread (it’s about a different cause), please start a separate thread for your case and include: - a screenshot of Bugbot \> Repositories showing the empty list - whether you’re using Bugbot as an individual or as part of a Team, if it’s a Team, share the Team ID This will help me link your case to the right issue and add repro details. Once you’ve created it, send the link and we’ll take it from there. ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [August 7, 2026, 6:38am UTC](https://forum.cursor.com/t/bugbot-cannot-run/164372/38 "2026-08-07T06:38:04Z")
Closed on August 7, 2026, 6:38am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed. [Previous page](https://forum.cursor.com/t/bugbot-cannot-run/164372.md?page=1)