# BugBot Not Working

**URL:** <https://forum.cursor.com/t/bugbot-not-working/142036>\
**Category:** Bug Reports\
**Tags:** bugbot\
**Created:** [November 10, 2025, 11:52pm UTC](https://forum.cursor.com/t/bugbot-not-working/142036 "2025-11-10T23:52:03Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Acme](https://avatars.discourse-cdn.com/v4/letter/a/b487fb/32.png) [@Acme](https://forum.cursor.com/u/Acme)\
**Post date:** [November 10, 2025, 11:52pm UTC](https://forum.cursor.com/t/bugbot-not-working/142036/1 "2025-11-10T23:52:03Z")

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### Where does the bug appear (feature/product)?

BugBot

### Describe the Bug

I binded Github account to cursor, ensured Bugbot can read the repo, and I bought Bugbot license, but there is some problems make bugbot running.

Bugbot request id: serverGenReqId\_75b8555e-535d-4bf5-95a5-d602abbec69c  
Bugbot request id: serverGenReqId\_6eb55496-fd9e-480c-a9aa-c176ae5b9780

### Steps to Reproduce

As indicated above

### Operating System

MacOS

### Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.0.69 (Universal)  
VSCode Version: 1.99.3  
Commit: 63fcac100bd5d5749f2a98aa47d65f6eca61db30  
Date: 2025-11-07T18:21:29.650Z  
Electron: 37.7.0  
Chromium: 138.0.7204.251  
Node.js: 22.20.0  
V8: 13.8.258.32-electron.0  
OS: Darwin arm64 24.6.0

### For AI issues: add Request ID with privacy disabled

Bugbot request id: serverGenReqId\_75b8555e-535d-4bf5-95a5-d602abbec69c

Bugbot request id: serverGenReqId\_6eb55496-fd9e-480c-a9aa-c176ae5b9780

### Does this stop you from using Cursor

No - Cursor works, but with this issue

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<div class="post-metadata">

**Author:** ![Acme](https://avatars.discourse-cdn.com/v4/letter/a/b487fb/32.png) [@Acme](https://forum.cursor.com/u/Acme)\
**Post date:** [November 10, 2025, 11:56pm UTC](https://forum.cursor.com/t/bugbot-not-working/142036/3 "2025-11-10T23:56:05Z")

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![image](https://us1.discourse-cdn.com/cursor1/original/3X/6/b/6baf46674456c2c52f88460c62140398cc34a55f.png)  
No permission issue

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<div class="post-metadata">

**Author:** ![Acme](https://avatars.discourse-cdn.com/v4/letter/a/b487fb/32.png) [@Acme](https://forum.cursor.com/u/Acme)\
**Post date:** [November 10, 2025, 11:56pm UTC](https://forum.cursor.com/t/bugbot-not-working/142036/5 "2025-11-10T23:56:39Z")

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![image](https://us1.discourse-cdn.com/cursor1/original/3X/1/e/1ee880ed8babfcb1e80cd336f3488f2020dde713.png)

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<div class="post-metadata">

**Author:** ![jkaplan](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jkaplan/32/51468_2.png) [@jkaplan](https://forum.cursor.com/u/jkaplan)\
**Post date:** [November 11, 2025, 3:09am UTC](https://forum.cursor.com/t/bugbot-not-working/142036/7 "2025-11-11T03:09:57Z")

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Hey! Looks like you’re hitting a GitHub error. Would you mind trying to uninstall the GitHub app and reinstall it and then try again?

You can do this all from the Bugbot dashboard at [Cursor - The AI Code Editor](http://cursor.com/dashboard?tab=bugbot). Just click “Manage” for your connections, then click the GitHub org, click uninstall, then go back to your dashboard, click “Manage”, and reinstall it onto the org.

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<div class="post-metadata">

**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [December 3, 2025, 3:10am UTC](https://forum.cursor.com/t/bugbot-not-working/142036/9 "2025-12-03T03:10:10Z")

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Closed on December 3, 2025, 3:10am UTC

This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.