Bugbot some times couldn't run on my GitLab Self-Hosted

Where does the bug appear (feature/product)?

Bugbot / Security Review Agent

Describe the Bug

Bugbot cannot complete a review on our GitLab self-hosted merge request. It loads rules and writes a PR summary, but then fails with “Bugbot couldn’t run”.

Steps to Reproduce

Bugbot couldn't run
Something went wrong. Try again by commenting "Cursor review" or "bugbot run", or contact support (requestId: serverGenReqId_98f7443c-9217-4c0d-b3ac-ef412c17448a).

In contrast, there is a succeed request id: serverGenReqId_98657d38-c597-42d8-af73-e78be7b5a0ce

Operating System

Other

Version Information

Latest Bugbot

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey @ray233,

This isn’t anything on your end. On GitLab, reviews on MRs whose source branch isn’t in the main project (opened from a fork, or where the branch was renamed or deleted) are currently failing at the last step with “Bugbot couldn’t run,” even though the review itself runs. That’s why it only hits some of your MRs.

We’ve let the team know and it’s an issue we’re tracking. MRs opened from a branch within the same project should review reliably in the meantime, and I’ll post here when there’s an update.

Thanks for reply, looking forward to your fix!