Hey, thanks for the detailed report. What you’re seeing isn’t caused by anything in your setup, so reinstalling the app or switching networks won’t help.
This is a known issue we’re tracking. The cloud computer that runs your Bots is currently unavailable on the server side, so Bot creation fails with “Could not create the Bot”, even though the app itself opens normally.
We need to restore that computer from our side. I’ve sent the team a recovery request for your account and I’ll reply in this thread as soon as it’s ready. After it’s restored, fully close the app, reopen it, and click Start Chat again.
One quick question so we do this the right way: is there anything on that computer you need to keep, like files or saved logins, or can we recreate it from scratch?
@konstantinosgr-png, we’ve been working on the cloud computer that runs your Bots on our side. Fully close the app, reopen it, and tap Start Chat to create your first Bot. If it still doesn’t go through, reply here and I’ll jump right back on it.
thank you sir for the support
