Cannot Create First GrokBot Agent after Setup

Where does the bug appear (feature/product)?

Bugbot / Security Review Agent

Describe the Bug

Hello trying to create first bot after setting up GrokBot but I’m getting this message, I have tried everything, connecting to hotspot, opening it on another computer and nothing works.

Steps to Reproduce

Setup GrokBot click next and setting up the first agent

Expected Behavior

Setup First Agent

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

GrokBot have tried both versions, doing it on Windows App

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey, thanks for the report and the screenshot. I can see the onboarding screen showing the “Can’t reach your computer” error while setting up your first agent.

Good news: this isn’t related to your PC or your network. That’s why using a hotspot and a different computer didn’t change anything. The “Check your connection” message is misleading here. On this screen, “your computer” refers to the host-side part of the service that GrokBot starts on our side, not your device. So the setup is failing because of an issue on our side, not anything in your configuration.

We’re tracking this issue. I can’t share a timeline yet. For now, please try again later and keep the app updated. Once the host-side service comes up correctly, onboarding should work.

I’ll post an update here as soon as I have one.

Thanks for the update, should I try with a new account or will it be the same issue?

A new account won’t help. The issue isn’t with your account, it’s on our side, in the host part of the service that GrokBot sets up for you. Creating a second account, especially on the same machine, won’t change anything and can sometimes trigger extra security checks, so it’s better to stay with your current one.

For now, just keep trying again with your current account and keep the app updated. Once the host side is back up properly, onboarding will go through. I’ll post an update here when I have one.

hi this is resolved now thank you!