Can't filter by BugBot on Usage Dashboard

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Somewhere else…

Describe the Bug

When using the Cursor Dashboard’s Usage feature, I cannot filter by BugBot, despite it clearly being listed in the usage.
Instead I see a message saying “No BugBot service account”.

Steps to Reproduce

Not applicable

Expected Behavior

I should be able to filter by BugBot.

Screenshots / Screen Recordings

Screenshot 2026-05-28 at 12.07.43.png
Screenshot 2026-05-28 at 12.07.43.png2226×786 51.7 KB

Operating System

MacOS

Version Information

Not applicable

Does this stop you from using Cursor

No - Cursor works, but with this issue

7

Hey @goji!

Definitely a bug on our side. Service accounts are normally gated to Enterprise plans, but a team’s bugbot service account is meant to be exempt from that. The Usage Dashboard’s lookup is getting blocked by that gate before that exemption kicks in, so it sees “no service accounts” and disables the BugBot filter, even though your bugbot service account does exist.

I’ve filed it with the team. In the meantime, you should still be able to export the data in a CSV.

8

Thanks for the detailed explanation Colin!

10

Hi @Colin , any updates on when this issue would be fixed?