Can't stop agent

Where does the bug appear (feature/product)?

Cloud Agent (GitHub, Slack, Web, Linear)

Describe the Bug

I have a cloud agent that seems to be stuck in a loop an no matter what I do it won’t stop. It just sits on “Thought briefly” then switches to “The agent encountered an error”. I tried archiving the agent and it disappears then reappears with a message “Failed to archive the agent”. The agent ID is: bc-5c604d33-7808-4a71-82ec-a83ab35dabfe.

Steps to Reproduce

It is persistently looping on the app and in the browser and I am unable to stop it.

Expected Behavior

It should stop if I click stop and archive if I click archive.

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

Version 3.12.29

For AI issues: which model did you use?

Grok 4.5 High Fast.

Does this stop you from using Cursor

No - Cursor works, but with this issue

Thanks for the report @Michael_McAlister. Something is wedged here and preventing the Cloud Agent from being stopped.

Just to make sure, are you still able to start new cloud agents?