# Cant use Claude Models **URL:** \ **Category:** Bug Reports\ **Created:** [July 17, 2025, 10:47am UTC](https://forum.cursor.com/t/cant-use-claude-models/119217 "2025-07-17T10:47:24Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![OscarBlanco](https://avatars.discourse-cdn.com/v4/letter/o/977dab/32.png) [@OscarBlanco](https://forum.cursor.com/u/OscarBlanco)\ **Post date:** [July 17, 2025, 10:47am UTC](https://forum.cursor.com/t/cant-use-claude-models/119217/1 "2025-07-17T10:47:24Z")
### Describe the Bug Since this morning on any chat i receive this message: We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment. The network diagnostic: [2025-07-17T10:43:22.770Z] Host: api2.cursor.sh [2025-07-17T10:43:22.770Z] Servers: 62.36.225.150,62.37.228.20,10.0.0.49 [2025-07-17T10:43:22.770Z] Resolved to 3.214.18.227 in 23ms [2025-07-17T10:43:22.772Z] Resolved to 3.214.18.227 in 1ms [2025-07-17T10:43:22.773Z] Resolved to 3.214.18.227 in 1ms [2025-07-17T10:43:22.774Z] Resolved to 3.214.18.227 in 0ms [2025-07-17T10:43:22.779Z] Host: api2.cursor.sh [2025-07-17T10:43:22.779Z] Servers: system [2025-07-17T10:43:22.779Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 4ms [2025-07-17T10:43:22.780Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 0ms [2025-07-17T10:43:22.781Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 0ms [2025-07-17T10:43:22.781Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 0ms [2025-07-17T10:43:22.781Z] Result: true [2025-07-17T10:43:22.743Z] Start [2025-07-17T10:43:22.972Z] Host: api2.cursor.sh [2025-07-17T10:43:22.972Z] Protocol: h2 [2025-07-17T10:43:22.972Z] Result: true in 229ms [2025-07-17T10:43:22.743Z] Start [2025-07-17T10:43:23.063Z] URL: [https://api2.cursor.sh/](https://api2.cursor.sh/) [2025-07-17T10:43:23.063Z] Status: 200 [2025-07-17T10:43:23.063Z] IP: 3.214.18.227 [2025-07-17T10:43:23.063Z] Issuer: C=US; O=Amazon; CN=Amazon RSA 2048 M03 [2025-07-17T10:43:23.063Z] Name: api2.cursor.sh [2025-07-17T10:43:23.063Z] AltName: DNS:api2.cursor.sh, DNS:prod.authentication.cursor.sh, DNS:\*.api2.cursor.sh [2025-07-17T10:43:23.063Z] DNS Time: 13ms [2025-07-17T10:43:23.063Z] Connect Time: 106ms [2025-07-17T10:43:23.063Z] TLS Time: 99ms [2025-07-17T10:43:23.063Z] Result: true in 320ms [2025-07-17T10:43:22.744Z] Start [2025-07-17T10:43:22.871Z] Result: true [2025-07-17T10:43:22.745Z] Sending ping 1 [2025-07-17T10:43:22.873Z] Response: ‘ping’ in 128ms [2025-07-17T10:43:22.873Z] Sending ping 2 [2025-07-17T10:43:22.975Z] Response: ‘ping’ in 102ms [2025-07-17T10:43:22.976Z] Sending ping 3 [2025-07-17T10:43:23.082Z] Response: ‘ping’ in 106ms [2025-07-17T10:43:23.082Z] Sending ping 4 [2025-07-17T10:43:23.182Z] Response: ‘ping’ in 100ms [2025-07-17T10:43:23.182Z] Sending ping 5 [2025-07-17T10:43:23.293Z] Response: ‘ping’ in 111ms [2025-07-17T10:43:23.293Z] Result: true [2025-07-17T10:43:22.746Z] Starting stream [2025-07-17T10:43:22.874Z] Response: ‘foo’ in 126ms [2025-07-17T10:43:23.873Z] Response: ‘foo’ in 999ms [2025-07-17T10:43:24.964Z] Response: ‘foo’ in 1091ms [2025-07-17T10:43:25.914Z] Response: ‘foo’ in 950ms [2025-07-17T10:43:26.914Z] Response: ‘foo’ in 1000ms [2025-07-17T10:43:27.916Z] Result: true [2025-07-17T10:43:22.748Z] Starting stream [2025-07-17T10:43:22.748Z] Pushing first message [2025-07-17T10:43:22.874Z] Response: ‘foo’ in 126ms [2025-07-17T10:43:23.374Z] Pushing next message [2025-07-17T10:43:23.475Z] Response: ‘foo’ in 601ms [2025-07-17T10:43:23.981Z] Pushing next message [2025-07-17T10:43:24.076Z] Response: ‘foo’ in 601ms [2025-07-17T10:43:24.578Z] Pushing next message [2025-07-17T10:43:24.676Z] Response: ‘foo’ in 600ms [2025-07-17T10:43:25.179Z] Pushing next message [2025-07-17T10:43:25.273Z] Response: ‘foo’ in 597ms [2025-07-17T10:43:25.273Z] Result: true [2025-07-17T10:43:22.742Z] Host: [marketplace.cursorapi.com](http://marketplace.cursorapi.com) [2025-07-17T10:43:23.082Z] Response in 340ms [2025-07-17T10:43:23.082Z] Response: 200 [2025-07-17T10:43:23.082Z] Response Type: cors [2025-07-17T10:43:23.082Z] Server: null [2025-07-17T10:43:23.082Z] Result: OK in 340ms ### Steps to Reproduce Start a chat. Agent, ask or manual, doesnt matter. ### Expected Behavior To work ### Operating System Windows 10/11 ### Current Cursor Version (Menu → About Cursor → Copy) Version: 1.2.4 (user setup) VSCode Version: 1.99.3 Commit: a8e95743c5268be73767c46944a71f4465d05c90 Date: 2025-07-10T17:09:01.383Z Electron: 34.5.1 Chromium: 132.0.6834.210 Node.js: 20.19.0 V8: 13.2.152.41-electron.0 OS: Windows\_NT x64 10.0.26100 ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [August 8, 2025, 10:47am UTC](https://forum.cursor.com/t/cant-use-claude-models/119217/2 "2025-08-08T10:47:40Z")
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