# Chat Issue, not responding **URL:** \ **Category:** Bug Reports\ **Created:** [October 17, 2024, 3:39pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380 "2024-10-17T15:39:04Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![farv76137](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@farv76137](https://forum.cursor.com/u/farv76137)\ **Post date:** [October 17, 2024, 3:39pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/1 "2024-10-17T15:39:05Z")
Team Hope all is well My chat is not responding if i open new chat is working , but i need my current one continue working 🙏, all explain , idea and conversation are there ![image](https://us1.discourse-cdn.com/cursor1/original/2X/b/bf78800eac46e1f0fd8f9b807be77880615d8399.png) ---
**Author:** ![farv76137](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@farv76137](https://forum.cursor.com/u/farv76137)\ **Post date:** [October 17, 2024, 3:46pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/2 "2024-10-17T15:46:20Z")
hi @deanrie@truell20 any help for us ? is freezing ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [October 17, 2024, 4:10pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/3 "2024-10-17T16:10:34Z")
Hi @farv76137 Please share the log entries as described here: > **[Cursor - Build Software Faster](https://docs.cursor.com/troubleshooting/troubleshooting-guide)** > > Built to make you extraordinarily productive, Cursor is the best way to code with AI. ---
**Author:** ![farv76137](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@farv76137](https://forum.cursor.com/u/farv76137)\ **Post date:** [October 17, 2024, 4:18pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/4 "2024-10-17T16:18:33Z")
workbench.desktop.main.js:432 Error at d.create (workbench.desktop.main.js:432:58396) at i.q (workbench.desktop.main.js:435:1100) at Object.oe [as runAndSubscribe] (workbench.desktop.main.js:432:56218) at new a (workbench.desktop.main.js:1141:5058) at h.o (workbench.desktop.main.js:1132:1609) at h.createInstance (workbench.desktop.main.js:1132:1101) at new D (workbench.desktop.main.js:1259:96101) at h.o (workbench.desktop.main.js:1132:1609) at h.createInstance (workbench.desktop.main.js:1132:1101) at new Y (workbench.desktop.main.js:1262:18760) at u.cc (workbench.desktop.main.js:1299:20667) at u.bc (workbench.desktop.main.js:1299:18732) at u.setModel (workbench.desktop.main.js:1299:449) at Object.createElement (workbench.desktop.main.js:4086:54857) at workbench.desktop.main.js:4089:9579 at workbench.desktop.main.js:4089:9812 at workbench.desktop.main.js:1346:13201 at workbench.desktop.main.js:4089:9892 at workbench.desktop.main.js:266:185733 at ne (workbench.desktop.main.js:266:185501) at Object.fn (workbench.desktop.main.js:266:185726) at Ye (workbench.desktop.main.js:266:188643) at We (workbench.desktop.main.js:266:188410) at Je (workbench.desktop.main.js:266:190033) at Pe (workbench.desktop.main.js:266:191284) at workbench.desktop.main.js:266:190898 at Te (workbench.desktop.main.js:266:190213) at De (workbench.desktop.main.js:266:190891) at Te (workbench.desktop.main.js:266:190225) at De (workbench.desktop.main.js:266:190891) at Te (workbench.desktop.main.js:266:190225) at K (workbench.desktop.main.js:266:181970) at r (workbench.desktop.main.js:266:218577) at workbench.desktop.main.js:3990:14938 at h.invokeFunction (workbench.desktop.main.js:1132:685) at Xt (workbench.desktop.main.js:3990:14854) at C (workbench.desktop.main.js:4426:107113) at Pe.render (workbench.desktop.main.js:4428:10285) at $.W (workbench.desktop.main.js:3751:5171) at $.render (workbench.desktop.main.js:722:71266) at $.render (workbench.desktop.main.js:3007:3483) at B.tb (workbench.desktop.main.js:3282:28548) at B.create (workbench.desktop.main.js:3282:25047) at B.create (workbench.desktop.main.js:3282:46650) at A.Eb (workbench.desktop.main.js:2536:6361) at A.Eb (workbench.desktop.main.js:3282:50879) at A.Cb (workbench.desktop.main.js:2536:5433) at A.Bb (workbench.desktop.main.js:2536:5179) at A.Bc (workbench.desktop.main.js:3282:54810) at A.openPaneComposite (workbench.desktop.main.js:3282:54546) at d.openPaneComposite (workbench.desktop.main.js:4001:34264) at workbench.desktop.main.js:3282:86711 at async Promise.all (index 4) at async Object.se [as settled] (workbench.desktop.main.js:497:25577) workbench.desktop.main.js:432 [6ac] potential listener LEAK detected, having 175 listeners already. MOST frequent listener (1): workbench.desktop.main.js:432 Error at d.create (workbench.desktop.main.js:432:58396) at $.q [as onDidChange] (workbench.desktop.main.js:435:1100) at new l (workbench.desktop.main.js:1193:8845) at h.o (workbench.desktop.main.js:1132:1609) at h.createInstance (workbench.desktop.main.js:1132:1101) at new Y (workbench.desktop.main.js:1282:7875) at h.o (workbench.desktop.main.js:1132:1609) at h.createInstance (workbench.desktop.main.js:1132:1101) at b.I (workbench.desktop.main.js:1295:1976) at b.createModel (workbench.desktop.main.js:1296:963) at Object.createElement (workbench.desktop.main.js:4086:54809) at workbench.desktop.main.js:4089:9579 at workbench.desktop.main.js:4089:9812 at workbench.desktop.main.js:1346:13201 at workbench.desktop.main.js:4089:9892 at workbench.desktop.main.js:266:185733 at ne (workbench.desktop.main.js:266:185501) at Object.fn (workbench.desktop.main.js:266:185726) at Ye (workbench.desktop.main.js:266:188643) at We (workbench.desktop.main.js:266:188410) at Je (workbench.desktop.main.js:266:190033) at Pe (workbench.desktop.main.js:266:191284) at workbench.desktop.main.js:266:190898 at Te (workbench.desktop.main.js:266:190213) at De (workbench.desktop.main.js:266:190891) at Te (workbench.desktop.main.js:266:190225) at De (workbench.desktop.main.js:266:190891) at Te (workbench.desktop.main.js:266:190225) at K (workbench.desktop.main.js:266:181970) at r (workbench.desktop.main.js:266:218577) at workbench.desktop.main.js:3990:14938 at h.invokeFunction (workbench.desktop.main.js:1132:685) at Xt (workbench.desktop.main.js:3990:14854) at C (workbench.desktop.main.js:4426:107113) at Pe.render (workbench.desktop.main.js:4428:10285) at $.W (workbench.desktop.main.js:3751:5171) at $.render (workbench.desktop.main.js:722:71266) at $.render (workbench.desktop.main.js:3007:3483) at B.tb (workbench.desktop.main.js:3282:28548) at B.create (workbench.desktop.main.js:3282:25047) at B.create (workbench.desktop.main.js:3282:46650) at A.Eb (workbench.desktop.main.js:2536:6361) at A.Eb (workbench.desktop.main.js:3282:50879) at A.Cb (workbench.desktop.main.js:2536:5433) at A.Bb (workbench.desktop.main.js:2536:5179) at A.Bc (workbench.desktop.main.js:3282:54810) at A.openPaneComposite (workbench.desktop.main.js:3282:54546) at d.openPaneComposite (workbench.desktop.main.js:4001:34264) at workbench.desktop.main.js:3282:86711 at async Promise.all (index 4) at async Object.se [as settled] (workbench.desktop.main.js:497:25577) check @ workbench.desktop.main.js:432 workbench.desktop.main.js:432 [03d] potential listener LEAK detected, having 175 listeners already. MOST frequent listener (1): ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [October 17, 2024, 4:29pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/5 "2024-10-17T16:29:13Z")
This could be happening due to an extension. Try disabling all of them if you have just a few, or load in disable-extensions mode if you have many. If the problem persists, try reinstalling Cursor following this guide: > **[Cursor - Build Software Faster](https://docs.cursor.com/troubleshooting/common-issues#how-do-i-uninstall-cursor)** > > Built to make you extraordinarily productive, Cursor is the best way to code with AI. ![image](https://us1.discourse-cdn.com/cursor1/original/2X/7/7b9a201d7f2c9debed6526dd88325c448ab72aa0.png) ---
**Author:** ![farv76137](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@farv76137](https://forum.cursor.com/u/farv76137)\ **Post date:** [October 17, 2024, 4:34pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/6 "2024-10-17T16:34:44Z")
@deanrie i disable also reinstall but still ☹ not working 160 workbench.desktop.main.js:3012 ERROR WHEN RENDERING SOLID COMPONENT Error: Unable to read file ‘vscode-remote://ssh-remote+7b22686…/var/www/html’ (Error: Unable to read file ‘vscode-remote://ssh-remote+7b22686…/var/www/html’ that is actually a directory) at a.F (workbench.desktop.main.js:1137:25392) at a.C (workbench.desktop.main.js:1137:25185) at async v.M (workbench.desktop.main.js:3118:35652) at async v.readStream (workbench.desktop.main.js:3118:35409) at async D.Db (workbench.desktop.main.js:3107:11315) at async D.resolve (workbench.desktop.main.js:3107:9727) at async s.W (workbench.desktop.main.js:3118:31713) at async r (workbench.desktop.main.js:3107:24455) workbench.desktop.main.js:3012 Error: Unable to read file ‘/Users/Library/Application Support/Cursor/User/workspaceStorage/images/0.7766685441620489-image.png’ (Error: Unable to resolve nonexistent file ‘/Users/Library/Application Support/Cursor/User/workspaceStorage/images/0.7766685441620489-image.png’) at a.F (workbench.desktop.main.js:1137:25392) at a.C (workbench.desktop.main.js:1137:25185) at async a.z (workbench.desktop.main.js:1137:24497) at async I (workbench.desktop.main.js:2989:65545) at async Promise.all (index 0) at async s.getImagesFromImageSelection (workbench.desktop.main.js:3746:12611) at async Promise.all (index 4) at async N.getConversationHistory (workbench.desktop.main.js:3748:12849) at async Pe.makeChatRequestParams (workbench.desktop.main.js:4427:11650) at async Pe.submitUnifiedChat (workbench.desktop.main.js:4428:4053) ---
**Author:** ![eulersexception](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/eulersexception/32/9101_2.png) [@eulersexception](https://forum.cursor.com/u/eulersexception)\ **Post date:** [October 19, 2024, 8:49pm UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/8 "2024-10-19T20:49:36Z")
I had the same issue which can be found in the stacktrace: ```auto workbench.desktop.main.js:3012 Error: Unable to read file ‘/Users/Library/Application Support/Cursor/User/workspaceStorage/images/0.7766685441620489-image.png’ (Error: Unable to resolve nonexistent file ‘/Users/Library/Application Support/Cursor/User/workspaceStorage/images/0.7766685441620489-image.png’) ``` Cursor is looking for the file `0.7766685441620489-image.png` which is missing. I had pasted screenshots stored on my Desktop into the chat for bug analysis. Afterwards I moved them to the trash bin. Afterwards I couldn’t then use the chat anymore. It was stuck with my message. In your situation (reinstall and still not working), I assume there is some cache folder which has to be cleaned up too… but here my knowledge stops. Potentially you have to deinstall VSCode too (including cache). Good luck! @deanrie Is this a known bug or either a feature? The idea of carefully managing screenshots that are used for the chat is not very appealing. ---
**Author:** ![OgDev-01](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/ogdev-01/32/12547_2.png) [@OgDev-01](https://forum.cursor.com/u/OgDev-01)\ **Post date:** [November 21, 2024, 7:02am UTC](https://forum.cursor.com/t/chat-issue-not-responding/23380/9 "2024-11-21T07:02:38Z")
I had the same issue, and it was caused by images used in the chat that could not be referenced anymore because it was deleted… My solution was going through the chat history and detaching those images, and then it started working again