# Chat not working yet still uses credit

**URL:** <https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263>\
**Category:** Bug Reports\
**Created:** [August 8, 2024, 3:38pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263 "2024-08-08T15:38:43Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Meowhib](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Meowhib](https://forum.cursor.com/u/Meowhib)\
**Post date:** [August 8, 2024, 3:38pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/1 "2024-08-08T15:38:43Z")

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When I ask the chat about something it doesn’t do anything, yet it uses some of my credit everytime.  
I uploaded a video as an explanation: [https://www.youtube.com/watch?v=COI6ou5vBWI](https://www.youtube.com/watch?v=COI6ou5vBWI)

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**Author:** ![twesque](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@twesque](https://forum.cursor.com/u/twesque)\
**Post date:** [August 8, 2024, 8:10pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/2 "2024-08-08T20:10:45Z")

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I’m having the same issue but only with claude 3.5 sonnet. More than half of my requests with that model do absolutely nothing except use my credits. Switching to gpt-4o solves for me.

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**Author:** ![PSSAdmin](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@PSSAdmin](https://forum.cursor.com/u/PSSAdmin)\
**Post date:** [August 8, 2024, 8:14pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/3 "2024-08-08T20:14:08Z")

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I’m experiencing the same thing with Claude 3.5 sonnet. Was just about to upload a video. I can enter a prompt, but it returns nothing, and the premium count increments by 1 each time.

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**Author:** ![matkoson](https://avatars.discourse-cdn.com/v4/letter/m/8baadc/32.png) [@matkoson](https://forum.cursor.com/u/matkoson)\
**Post date:** [August 8, 2024, 8:41pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/4 "2024-08-08T20:41:27Z")

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Same, on Pro account, most of my Sonnet request do nothing and display ‘completed’ status text.

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**Author:** ![rishabhy](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@rishabhy](https://forum.cursor.com/u/rishabhy)\
**Post date:** [August 8, 2024, 9:07pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/5 "2024-08-08T21:07:32Z")

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Sorry about this! Seems like Anthropic is having some downtime so Sonnet requests might fail - GPT 4o should be working as expected!

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**Author:** ![litecode](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/litecode/32/2966_2.png) [@litecode](https://forum.cursor.com/u/litecode)\
**Post date:** [August 8, 2024, 11:29pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/6 "2024-08-08T23:29:23Z")

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Is it possible to add an IF conditional like:

IF request response status is not 200 (OK), then don’t increment request counter, but still add it to the request logs with its failed status.

A ‘request info indicator’ might be helpful in the UI too with info like:

- Model used
- Response status
- Response duration (so you can see from your end when things are slower than usual)
- Request token count
- Total chat token count ([feature request](https://forum.cursor.com/t/display-number-of-tokens-in-current-chat/6972))

It might help to avoid this ‘silently failing’ dynamic.

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**Author:** ![Meowhib](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Meowhib](https://forum.cursor.com/u/Meowhib)\
**Post date:** [August 9, 2024, 9:56am UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/7 "2024-08-09T09:56:22Z")

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That’s what I was thinking too. Is it really hard to just check if the request went through and then use teh credit? I wasted around 10 credits thinkinging there was a bug with the editor itself not knowing it was using my credit 😂

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**Author:** ![fire](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/fire/32/96092_2.png) [@fire](https://forum.cursor.com/u/fire)\
**Post date:** [August 9, 2024, 10:18am UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/8 "2024-08-09T10:18:12Z")

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@rishabhy will the failed / empty fast requests going to be returned for this month’s quota?

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**Author:** ![rishabhy](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@rishabhy](https://forum.cursor.com/u/rishabhy)\
**Post date:** [August 9, 2024, 8:08pm UTC](https://forum.cursor.com/t/chat-not-working-yet-still-uses-credit/7263/9 "2024-08-09T20:08:38Z")

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would love to return the failed requests - please email us at [hi@cursor.com](mailto:hi@cursor.com) and we’ll get it sorted out!
