# Chat stuck when use remote ssh **URL:** \ **Category:** Bug Reports\ **Created:** [October 29, 2025, 12:26pm UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389 "2025-10-29T12:26:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![suiyun](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@suiyun](https://forum.cursor.com/u/suiyun)\ **Post date:** [October 29, 2025, 12:26pm UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/1 "2025-10-29T12:26:33Z")
### Where does the bug appear (feature/product)? Cursor IDE ### Describe the Bug The chat doesn’t respond when I connect to some machines via remote SSH, but it works normally in other cases. Could help find why? ### Steps to Reproduce It’s hard to reproduce. You should connect a remote machine with remote ssh plugin. Sometimes you can see it. ### Operating System MacOS ### Current Cursor Version (Menu → About Cursor → Copy) Version: 1.7.54 (Universal) VSCode Version: 1.99.3 Commit: 5c17eb2968a37f66bc6662f48d6356a100b67be0 Date: 2025-10-21T19:07:38.476Z Electron: 34.5.8 Chromium: 132.0.6834.210 Node.js: 20.19.1 V8: 13.2.152.41-electron.0 OS: Darwin arm64 24.3.0 ### Does this stop you from using Cursor Sometimes - I can sometimes use Cursor ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [October 30, 2025, 6:14pm UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/2 "2025-10-30T18:14:22Z")
Hey, thanks for the report. First, please update to the latest Cursor version. Open Cursor → Check for Updates. If the issue persists after updating, please share: - Logs (press `Cmd+Shift+U`, select “MCP Logs” and “Remote SSH”) - What exactly happens: spinner? error message? does `Cmd+K` work? - Machine differences: what’s different between machines where it fails vs works? Let me know if updating fixes the problem. ---
**Author:** ![suiyun](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@suiyun](https://forum.cursor.com/u/suiyun)\ **Post date:** [November 1, 2025, 7:05am UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/3 "2025-11-01T07:05:00Z")
Updating didn’t fix it. Cmd+K can work. There is no any error message. Two machines are macbook, no big different. No MCP log. [log.txt](https://forum.cursor.com/uploads/short-url/7G1SW1Rp6DxpCSyIpqO8mGA3RgF.txt) (14.5 KB) Here is Remote SSH log. ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [November 1, 2025, 7:14am UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/4 "2025-11-01T07:14:52Z")
Thanks for the logs. I can see the issue - your remote host cannot reach [downloads.cursor.com](http://downloads.cursor.com) (connection timeouts). This network restriction likely also blocks Cursor’s AI endpoints, which would explain why chat doesn’t work. Could you please: 1. Test AI endpoint connectivity from remote host: 2. Run network diagnostics: Cursor Settings → Network → Run Diagnostics (paste output) 3. Test locally: Does chat work when you open a local folder (not via Remote SSH)? 4. Try `HTTP/2` fix: `Cmd + ,` → search “HTTP/2” → enable “Disable HTTP/2” → fully quit and relaunch → test chat Your remote server appears to be behind a firewall or proxy that’s blocking Cursor’s infrastructure. If the curl commands fail, you’ll need to configure your network to allow connections to `*.cursor.sh` and `downloads.cursor.com`. ---
**Author:** ![suiyun](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@suiyun](https://forum.cursor.com/u/suiyun)\ **Post date:** [November 1, 2025, 8:13am UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/5 "2025-11-01T08:13:31Z")
We use remote ssh to connect remote machine. And remote machine can’t connect internet for security issue. It’s strange my colleague can connect same machine and work normal. I have tried disable HTTP/2, it also not work. [log.zip](https://forum.cursor.com/uploads/short-url/srmm6RboFhqYzDOs4hKIUV9Pu0B.zip) (8.0 KB) I’ve noticed something odd. Chatting works fine when I connect via remote SSH as long as I don’t open a folder. However, once I open a folder, it stops working. ---
**Author:** ![suiyun](https://avatars.discourse-cdn.com/v4/letter/s/53a042/32.png) [@suiyun](https://forum.cursor.com/u/suiyun)\ **Post date:** [November 11, 2025, 1:19pm UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/7 "2025-11-11T13:19:40Z")
hi, is there any way to help solve the problem? ---
**Author:** ![ravirahman](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/ravirahman/32/20386_2.png) [@ravirahman](https://forum.cursor.com/u/ravirahman)\ **Post date:** [November 25, 2025, 9:01am UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/9 "2025-11-25T09:01:38Z")
Hi @suiyun – that’s interesting it stops working when you open a folder. How large of a folder is your workspace? If it is quite large, could you try opening a subfolder containing just a few files to see if chat works or is still broken? If chat works on a smaller folder, I would recommend opening multiple windows for smaller folders, or using a multi-root workspace. ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [December 17, 2025, 9:02am UTC](https://forum.cursor.com/t/chat-stuck-when-use-remote-ssh/139389/10 "2025-12-17T09:02:08Z")
Closed on December 17, 2025, 9:02am UTC This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.