Cloud agents broken

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

Cloud agent gets through instal script and then just errors out and infinitely says starting cursor.

✓ Installation completed successfully!
+ echo ==========================================
==========================================
Creating snapshot…
Snapshot created
"0"
Startup completed
⢿ Starting Cursor...

In the sidebar these show up as errored. It was working find till last night…

Steps to Reproduce

Create cloud agent through the api or web or in cursor.

Expected Behavior

It shouldn’t error out.

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.20
VSCode Version: 1.105.1
Commit: b3573281c4775bfc6bba466bf6563d3d498d1070
Date: 2025-12-12T06:29:26.017Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 25.2.0

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

Hey there.

Thanks for reporting this @kolly. We had a few issues this hour.

Can you try again and let us know if it’s working now?

Its working! Thanks for the quick response!

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