# Compute Index, handshake failed

**URL:** <https://forum.cursor.com/t/compute-index-handshake-failed/43185>\
**Category:** Bug Reports\
**Created:** [January 21, 2025, 12:38pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185 "2025-01-21T12:38:48Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Johnsters](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/johnsters/32/14750_2.png) [@Johnsters](https://forum.cursor.com/u/Johnsters)\
**Post date:** [January 21, 2025, 12:38pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/1 "2025-01-21T12:38:48Z")

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I know this has been asked several times, but I cannot see any solutions. It worked for several weeks perfectly now and then suddenly it stopped working. I have a pro account fyi.

Is there a cache folder I can try to delete, I tried restarting, tried deleting the Index and starting over but it just keeps on failing now on folders that I know 100% worked. Is there anything I can try to fix this?

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**Author:** ![jake](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jake/32/20459_2.png) [@jake](https://forum.cursor.com/u/jake)\
**Post date:** [January 21, 2025, 1:58pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/2 "2025-01-21T13:58:23Z")

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I don’t think it’s anything you’re doing wrong Johnsters. There is an ongoing issue with OpenAI’s Embeddings, which is resulting in issues with Codebase Indexes. See here for updates: [https://status.cursor.com/](https://status.cursor.com/)

 ![CleanShot 2025-01-21 at 21.55.37@2x](https://us1.discourse-cdn.com/cursor1/original/3X/2/0/20a141084555699970c5a8d9c32337d45a100326.png)

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**Author:** ![angelogiuseppe](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/angelogiuseppe/32/21270_2.png) [@angelogiuseppe](https://forum.cursor.com/u/angelogiuseppe)\
**Post date:** [January 21, 2025, 10:03pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/3 "2025-01-21T22:03:32Z")

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I am also experiencing the same issue, is there an expected date for when is going to be fixed ?

I see that issues like this have happened before

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**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\
**Post date:** [January 21, 2025, 10:05pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/4 "2025-01-21T22:05:38Z")

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Hey, this should be fixed now!  
We rely on OpenAI for this part of Cursor’s functionality, which has been having issues for the majority of the day, but a fix is now rolled out and codebase indexing should be back to full functionality.

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**Author:** ![angelogiuseppe](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/angelogiuseppe/32/21270_2.png) [@angelogiuseppe](https://forum.cursor.com/u/angelogiuseppe)\
**Post date:** [January 21, 2025, 11:30pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/5 "2025-01-21T23:30:26Z")

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Thanks for the explanation and the update !

I can confirm is working now 👍

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**Author:** ![NightStars](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/nightstars/32/2666_2.png) [@NightStars](https://forum.cursor.com/u/NightStars)\
**Post date:** [January 22, 2025, 2:46am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/6 "2025-01-22T02:46:44Z")

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For some reason I still get the handshake failed error, I changed the model of the indexing and still the same for some reason

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**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\
**Post date:** [January 22, 2025, 11:12am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/7 "2025-01-22T11:12:27Z")

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Hey, is everything resolved now? We had a few users who may have had some teething issues here, but we believe everything should be working as normal now.

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**Author:** ![kiloutyg](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/kiloutyg/32/14318_2.png) [@kiloutyg](https://forum.cursor.com/u/kiloutyg)\
**Post date:** [January 22, 2025, 11:32am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/8 "2025-01-22T11:32:47Z")

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Hello, Not for me at least.

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**Author:** ![kiloutyg](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/kiloutyg/32/14318_2.png) [@kiloutyg](https://forum.cursor.com/u/kiloutyg)\
**Post date:** [January 22, 2025, 1:44pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/9 "2025-01-22T13:44:37Z")

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I see it working right now !

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**Author:** ![NightStars](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/nightstars/32/2666_2.png) [@NightStars](https://forum.cursor.com/u/NightStars)\
**Post date:** [January 22, 2025, 2:00pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/10 "2025-01-22T14:00:54Z")

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Yes, the model TextEmbeddingsLarge3 now works but the other model VoyageCode2 does not work sadly

I learned that VoyageCode2 is better with coding so I hope there will be a fix for it

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**Author:** ![snowpearsor](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@snowpearsor](https://forum.cursor.com/u/snowpearsor)\
**Post date:** [January 24, 2025, 5:04am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/11 "2025-01-24T05:04:31Z")

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Hi. I’ve started experiencing issues from about an hour ago. Indexing is failing and agent is not following instructions given. I have to provide an instruction in the chat to the letter even though I have it in my instructions (rule of ai).

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**Author:** ![non-npc](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/non-npc/32/21860_2.png) [@non-npc](https://forum.cursor.com/u/non-npc)\
**Post date:** [January 24, 2025, 5:10am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/12 "2025-01-24T05:10:25Z")

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same here, it seems the main server is down or not responding. I get “Handshake failed” when trying to index. For some reason it was able to delete the index, or at least it said it did.

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**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\
**Post date:** [January 24, 2025, 10:19am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/13 "2025-01-24T10:19:11Z")

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Hey @snowpearsor and @non-npc, we had some downtime a few hours ago that affected all our services, but we should be back up and running now!

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**Author:** ![jinsu](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jinsu/32/24019_2.png) [@jinsu](https://forum.cursor.com/u/jinsu)\
**Post date:** [February 3, 2025, 4:55pm UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/14 "2025-02-03T16:55:00Z")

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ry disabling HTTP/2 by setting:

**cursor.general.disableHttp2**

It might not be the root cause, but this worked for me. Worth a shot! 🚀

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**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [December 21, 2025, 8:57am UTC](https://forum.cursor.com/t/compute-index-handshake-failed/43185/15 "2025-12-21T08:57:58Z")

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