Getting tons of connection errors all day, switching to Editor mode from Agents doesn’t work, etc. I go into network settings, stuck loading for minutes. See screenshots. I’ve tried with HTTP/2 off, no difference.
Hey, thanks for the report. From the screenshot, DNS, HTTP/2, and SSL pass the check, but API, Ping, Chat, and Agent show “Canceled” error. This means Cursor tries to connect, but the connection times out.
Version 2.2.23 on Windows - good, that’s the current version.
Try these steps in order:
Disable HTTP/2: Cursor Settings > Network > find the HTTP/2 option > disable it, then restart Cursor.
Clear cache manually: fully close Cursor, then open Command Prompt and run: rd /s /q %APPDATA%\Cursor\Cache rd /s /q %APPDATA%\Cursor\Code Cache
Then restart Cursor.
Try another network: if possible, test via mobile hotspot or different Wi-Fi to isolate the issue.
Check firewall: make sure Windows Defender Firewall isn’t blocking Cursor - add it to exceptions.
If nothing helps, it might be an infrastructure issue on our side (rare, but happens). I’ll pass it to the team for review.
This is what worked for me (see attached). Something about this extension was causing issues. It did not, however, fix the issue with swapping from Agents to Editor mode.
