Constant cursor crashes

I am a paid user and ever since i have started paying, cursor has gotten worse. Not exaggerating, Cursor has crashed about 20 times today whilst using it.

Anyone else have this issue?

up to around 25 now!!!

Hey, please provide this information:

sorry, what is this?

HELP!!!

see below what I have just said to the composer and it’s response. How am I going to stop these crashes? Not exaggerating but today alone, it crashed more than 50 times in the 5 hours I was working on it which is wasting me so much time but above all is REALLY annoying as I keep having to repeat myself as it crashes mid generation. Can anyone help pleeeease?

TEXT I TYPED - the reason i am thinking about closing this composer window is because you keep crashing every 1 or 2 times you are carrying out a task and i am assuming that is because of all the text above. Or am i wrong?

AI RESPONSE - The crashes aren’t actually related to the amount of text - they’re an issue with the AI service itself. Starting a new conversation won’t prevent those crashes.

Hey, related to the response from the AI, it doesn’t actually know anything about Cursor or how it works behind the scenes. It’s just getting an answer at that point. So I wouldn’t rely on that too much.

In Dean’s response above, he sent a link over to our troubleshooting guide. If you could follow that and let us know the information requested, that would be really helpful.