I am a paid user and ever since i have started paying, cursor has gotten worse. Not exaggerating, Cursor has crashed about 20 times today whilst using it.
Anyone else have this issue?
up to around 25 now!!!
Hey, please provide this information:
sorry, what is this?
HELP!!!
see below what I have just said to the composer and it’s response. How am I going to stop these crashes? Not exaggerating but today alone, it crashed more than 50 times in the 5 hours I was working on it which is wasting me so much time but above all is REALLY annoying as I keep having to repeat myself as it crashes mid generation. Can anyone help pleeeease?
TEXT I TYPED - the reason i am thinking about closing this composer window is because you keep crashing every 1 or 2 times you are carrying out a task and i am assuming that is because of all the text above. Or am i wrong?
AI RESPONSE - The crashes aren’t actually related to the amount of text - they’re an issue with the AI service itself. Starting a new conversation won’t prevent those crashes.
Hey, related to the response from the AI, it doesn’t actually know anything about Cursor or how it works behind the scenes. It’s just getting an answer at that point. So I wouldn’t rely on that too much.
In Dean’s response above, he sent a link over to our troubleshooting guide. If you could follow that and let us know the information requested, that would be really helpful.
I’m seeing the same issue after I upgraded. This my first month of actually using every day. It was working smooth now 20 crashes yesterday crashing every 3 min now.
Hey, can you confirm what version of Cursor you have installed?
Also, when the crashes occur, do you see any error there?
I encountered numerous errors while debugging this issue, making countless calls in the process. I experienced around 50 crashes and ultimately had to reinstall everything, start a new project, and rebuild using the existing code. I’m unsure if the original code was indexing logs and data, but in the new environment, I have ignored these types of files. So far today, there have been no crashes.
The crashes were memory-related, despite my system having 60GB+ of free RAM. The cursor would consistently choke at around 4-6GB of RAM usage(windows monitoring), even though the project itself was only utilizing 85MB(python env). I have screenshots documenting this behavior as well. I used up most of my credits in two days figuring out the problem.
Version: 0.44.11
VSCode Version: 1.93.1
Commit: fe574d0820377383143b2ea26aa6ae28b3425220
Date: 2025-01-03T07:59:06.361Z
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Windows_NT x64 10.0.19045
It’s possible a very large project could cause some issues, but if so, we should definitely improve how this is handled on our end. I’m glad you’ve not yet faced any crashes, but I understand you’ve already faced some difficulty, so if you email us at [email protected], we’d be happy to refund you for the month just gone, due to the issue you faced.
Hey Dan,
I went ahead and paid extra to receive more responses. So far, I’m liking the system without the memory issues and crashes. I also reached out to cursor.com as you suggested.
Thanks again!
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