Contact human support

Account & Billing
1

Please, how can I reach out cursor human support
[email protected] this AI support

3

Sometimes you can get help by contacting reps in the forum: @deanrie @Colin

It may help to describe what issue you are having.

2 Likes
4

thanks

5

Hi Kirolos,

I can see your email ticket is being handled by a member of our support team. You should have received a response already. Please check your inbox for a reply from us.

Best,
Mohit

6

I have noticed that the AI will bounce you to a real person if you push hard enough.

7

Hi can I please be reached out to as well? Have had trouble with billing and the bot is not helping me.

9

What issue are you having with billing?

Iā€™m also dealing with a billing problem right now. You can ask the bot to connect you with human support and it should escalate the ticket for you.

10

What issue are you having with billing?

Iā€™m also dealing with a billing problem right now. You can ask the bot to connect you with human support, and it should escalate the ticket for you.

11

family member upgraded to pay for entire year when i wanted to keep to a monthly plan

12

@deanrie @Colin can you please help me here?

13

Any and all billing issues need to be worked through [email protected]. We cannot respond to them in the forum.