# Couldn't download the invoice

**URL:** <https://forum.cursor.com/t/couldnt-download-the-invoice/175555>\
**Category:** Help\
**Created:** [October 21, 2026, 7:32am UTC](https://forum.cursor.com/t/couldnt-download-the-invoice/175555 "2026-10-21T07:32:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alexander\_Huang](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Alexander\_Huang](https://forum.cursor.com/u/Alexander_Huang)\
**Post date:** [October 21, 2026, 7:32am UTC](https://forum.cursor.com/t/couldnt-download-the-invoice/175555/1 "2026-10-21T07:32:51Z")

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![image](https://us1.discourse-cdn.com/cursor1/original/3X/6/5/65701e9ecedd0072554e6b434ed5deb940642d70.jpeg)

As the screenshot shows， I cant download my invoice.

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**Author:** ![mohitjain](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mohitjain/32/100229_2.png) [@mohitjain](https://forum.cursor.com/u/mohitjain)\
**Post date:** [October 21, 2026, 8:59am UTC](https://forum.cursor.com/t/couldnt-download-the-invoice/175555/7 "2026-10-21T08:59:41Z")

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Hey @Alexander_Huang,

This isn’t an issue with your account or the invoice - the download is just being blocked on your current connection. Try reloading the invoices page on a different network (your phone’s data works for a quick test), then click download again. If it still doesn’t come through, email us at `support@x.ai` and we’ll send you a copy directly.