# Cursor Access Issues Due to Security Programs – Causes and Workarounds?

**URL:** <https://forum.cursor.com/t/cursor-access-issues-due-to-security-programs-causes-and-workarounds/57869>\
**Category:** Help\
**Created:** [March 2, 2025, 7:19am UTC](https://forum.cursor.com/t/cursor-access-issues-due-to-security-programs-causes-and-workarounds/57869 "2025-03-02T07:19:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![appkery](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/appkery/32/31883_2.png) [@appkery](https://forum.cursor.com/u/appkery)\
**Post date:** [March 2, 2025, 7:19am UTC](https://forum.cursor.com/t/cursor-access-issues-due-to-security-programs-causes-and-workarounds/57869/1 "2025-03-02T07:19:19Z")

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My company uses the following security programs, which prevent me, I guess, from using Cursor’s tab, codebase indexing, and Ctrl+K. They are Crowdstrike Falcon Sensor, Netskope Client, BeyondTrust Privillage Management. After updating Cursor to version 46.x, not only the agent but also ‘ask’ stop working.

What is the exact cause of this issue, and is there a way to bypass it? Would a proxy server solve the problem? I tried using the IP of a proxy service found on Google, but it didn’t work, so I’m asking for help. Thank you.

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**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [March 2, 2025, 8:09am UTC](https://forum.cursor.com/t/cursor-access-issues-due-to-security-programs-causes-and-workarounds/57869/2 "2025-03-02T08:09:14Z")

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Hey, you need to contact your network administrator and ask to whitelist these addresses, if possible:

 ![image](https://us1.discourse-cdn.com/cursor1/original/3X/8/8/885b7b3fb2aa6dbbc101c30d2f399f36ba259ade.png)

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**Author:** ![appkery](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/appkery/32/31883_2.png) [@appkery](https://forum.cursor.com/u/appkery)\
**Post date:** [March 2, 2025, 6:08pm UTC](https://forum.cursor.com/t/cursor-access-issues-due-to-security-programs-causes-and-workarounds/57869/3 "2025-03-02T18:08:10Z")

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I found a solution. Simply disabling HTTP/2 works as follows.

 ![image](https://us1.discourse-cdn.com/cursor1/original/3X/8/8/88059b4be91920468a00983a96f00a0e6bf49da7.png)

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**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [April 1, 2025, 6:08pm UTC](https://forum.cursor.com/t/cursor-access-issues-due-to-security-programs-causes-and-workarounds/57869/4 "2025-04-01T18:08:13Z")

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