# Cursor cannot log in

**URL:** <https://forum.cursor.com/t/cursor-cannot-log-in/57033>\
**Category:** Help\
**Created:** [February 28, 2025, 7:54am UTC](https://forum.cursor.com/t/cursor-cannot-log-in/57033 "2025-02-28T07:54:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![moogee](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/moogee/32/31313_2.png) [@moogee](https://forum.cursor.com/u/moogee)\
**Post date:** [February 28, 2025, 7:54am UTC](https://forum.cursor.com/t/cursor-cannot-log-in/57033/1 "2025-02-28T07:54:02Z")

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![image](https://us1.discourse-cdn.com/cursor1/original/3X/8/9/89995d5d603495397a47551d526993718f9e312b.png)

Unable to log in to cursor with error message in screenshot. How can this be resolved? The links inside can be opened in Chrome

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**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [February 28, 2025, 8:08am UTC](https://forum.cursor.com/t/cursor-cannot-log-in/57033/2 "2025-02-28T08:08:30Z")

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Hey, it seems the problem is with the unavailability of the `api2.cursor.sh` address. Are you using a VPN or a configured proxy server?

Check the address availability in your terminal:

`curl -I --http2 -v https://api2.cursor.sh`

Additional troubleshooting information:

> **[Cursor – Common Issues](https://docs.cursor.com/troubleshooting/common-issues)**
>
> Guide for troubleshooting common Cursor app issues including updates, login, and connectivity problems

cc @danperks

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**Author:** ![moogee](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/moogee/32/31313_2.png) [@moogee](https://forum.cursor.com/u/moogee)\
**Post date:** [February 28, 2025, 8:30am UTC](https://forum.cursor.com/t/cursor-cannot-log-in/57033/3 "2025-02-28T08:30:41Z")

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> [@deanrie](#):
>
> curl -I --http2 -v [https://api2.cursor.sh](https://api2.cursor.sh)

I have tried turning off VPN/reinstalling cursor/using old historical versions, but none of them have been able to solve the problem:  
Curl feedback is normal:

 ![er02](https://us1.discourse-cdn.com/cursor1/original/3X/9/9/993070357aff7b181e96a68a7d729e4d4949561a.png)

I opened the help Toggle develop tool and it still prompts these errors:

 ![er03](https://us1.discourse-cdn.com/cursor1/original/3X/9/f/9fa8962c8b39bb15526ab51ab43781569a7283ec.png)

What should I do? Please help me check it!

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**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\
**Post date:** [March 4, 2025, 12:37am UTC](https://forum.cursor.com/t/cursor-cannot-log-in/57033/4 "2025-03-04T00:37:35Z")

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Let’s try disabling proxy settings in Cursor to see if that helps:

1. Open Cursor settings (Cmd/Ctrl + ,)
2. Search for “proxy” in the settings search bar
3. Look for “Http: Proxy” setting
4. Set it to “off” or clear any proxy URL if one is set
5. Restart Cursor

If that doesn’t work, you can also try setting “cursor.general.disableHttp2”: true in your settings.json file

Let me know if you’re still having trouble after trying these steps

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**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [April 3, 2025, 12:38am UTC](https://forum.cursor.com/t/cursor-cannot-log-in/57033/5 "2025-04-03T00:38:15Z")

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