# Cursor IDE says User is Unauthorised

**URL:** <https://forum.cursor.com/t/cursor-ide-says-user-is-unauthorised/154802>\
**Category:** Bug Reports\
**Tags:** login\
**Created:** [March 15, 2026, 4:46am UTC](https://forum.cursor.com/t/cursor-ide-says-user-is-unauthorised/154802 "2026-03-15T04:46:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Krishna\_Rohila](https://avatars.discourse-cdn.com/v4/letter/k/2acd7d/32.png) [@Krishna\_Rohila](https://forum.cursor.com/u/Krishna_Rohila)\
**Post date:** [March 15, 2026, 4:46am UTC](https://forum.cursor.com/t/cursor-ide-says-user-is-unauthorised/154802/1 "2026-03-15T04:46:44Z")

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### Where does the bug appear (feature/product)?

Cursor IDE

### Describe the Bug

My IDE is stuck with every query. It says User is Unauthorised

Request ID: 84544b1f-a4cf-4176-b807-f7c207fb0c4d  
{“error”:“ERROR\_UNAUTHORIZED”,“details”:{“title”:“Unauthorized request.”,“detail”:“User is unauthorized”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}

I tried solutions mentioned previously stating to remove any custom url from models, then logout and login. Did not work for me. Can someone please help?

### Steps to Reproduce

Any query triggers this response

### Expected Behavior

The query should go through

### Operating System

Windows 10/11

### Version Information

IDE version: 2.6.13

### Does this stop you from using Cursor

Yes - Cursor is unusable

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**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [March 15, 2026, 4:58am UTC](https://forum.cursor.com/t/cursor-ide-says-user-is-unauthorised/154802/4 "2026-03-15T04:58:14Z")

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Hey, this looks like a system clock desync issue. We see this on Windows pretty often. The server blocks requests if your computer time is far off from the server time.

Try this:

- Open Windows Settings \> Time & Language \> Date & Time
- Make sure Set time automatically is turned on
- Click Sync now to sync your clock
- Fully restart Cursor

If you still get the error after that, reply here and we’ll dig deeper on the server side.

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**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [April 6, 2026, 4:58am UTC](https://forum.cursor.com/t/cursor-ide-says-user-is-unauthorised/154802/5 "2026-04-06T04:58:57Z")

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Closed on April 6, 2026, 4:58am UTC

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