Cursor is dropping while making changes

Support Bug Reports
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4

Hey, thanks for the report.

First and most important, you’re on 2.4.31 (Feb 8), and the current version is already 2.6.x. There have been a lot of agent stability fixes since then. Please update Cursor via Help > Check for Updates and see if the issue still happens.

If it still reproduces after updating:

  • When the agent hangs, copy the Request ID (chat top right menu > Copy Request ID) and paste it here. We need it to investigate on the backend.
  • Run the network diagnostics: Cursor Settings > Network > Run Diagnostics, then share the results.
  • Are you using a VPN or proxy? If yes, try without them.

This is a known issue and the team is aware. You can see similar reports here: Taking longer than expected.

Let me know how it goes after the update.