Describe the Bug I cannot chat using Chat GPT 5.2 Steps to Reproduce I write command, and select model, it’s not working. It’s say: We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment. Screenshots / Screen Recordings [Ảnh màn hình 2026…

me too Version: 2.4.21 (system setup) VSCode Version: 1.105.1 Commit: dc8361355d709f306d5159635a677a571b277bc0 Date: 2026-01-22T16:57:59.675Z Build Type: Stable Release Track: Default Electron: 39.2.7 Chromium: 142.0.7444.235 Node.js: 22.21.1 V8: 14.2.231.21-electron.0 OS: Windows_NT x64 …

Hey, thanks for the report. For @Andrii_Vedmid this is a known issue with the SSL handshake over HTTP/2. Try this workaround: Cursor Settings → search for “HTTP/2” → set HTTP Compatibility Mode to HTTP/1.1 Restart Cursor More details in the consolidated thread: [Known Issue] HTTP/2 Connection Fa…

[image] [image] i can use Auto mode and third party model provider that i added. other models that cursor provides are unusable

Thanks for the screenshots, that’s an interesting situation. Usually HTTP/2 fails the diagnostics, but in your case it’s the opposite, HTTP/1.1 shows a ping issue. A few questions: Have you tried switching to HTTP/1.1 and restarting Cursor? Even if the ping test is red, models can still work, try…

I’m having the same problem. [image] [image]

i know it might affect my use of the GPTs, but i didn’t expect that it will stop me from using opus

How can you disbale the third party GLM-4.7. if we aren’t using external models? In my case I’m trying to use opus 4.5 thinking and by the looks @babyshark8386 was using GPT-5.2.

maybe you are using your own key?idk,but i think cursor can do a better job at inform people about the behavior of the custom key setting.I have no idea why a openai key will stop me from using opus.

Cursor not working!

Support Bug Reports

user1717 (Two One2022) January 24, 2026, 5:33pm 9

LOL,it turned out it’s just because i’ve set my key to use the third party GLM-4.7. i toggle it off and everything is good for me now

Persistent Connection Error

Topic		Replies	Views
Cursor can't connect to model provider Bug Reports chat	5	291	April 22, 2026
Stuck in planning-next-moves Help chat , byok	2	404	January 9, 2026
Again We're having trouble connecting to the model provider. This might be temporary - please try again in a moment Bug Reports openai , composer	8	635	February 22, 2026
Limited model list for Pro, & connection issue Bug Reports auto-mode , installation	11	406	January 28, 2026
Bug: Default models hang at “Planning next step” after setting custom OpenAI API, while Auto mode and custom models work normally Bug Reports	2	195	December 22, 2025

Cursor not working!

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