Cursor Outage? Chat via IDE

Today Cursor has been not working all day, it will response to small questions like “are you there” about 20% of the time, as soon as I try make it actually do something it just stalls on ‘taking longer than expected’. This is mostly impacting the IDE, working through agents was not working earlier but testing before posting this and its working for the moment.

I see from https://status.cursor.com/ that there have been some issues recently, but nothing reported today. Anyone else having this issue?

image

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.


Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?


Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)


Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)


For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…


Additional Information
Add any other context about the problem here.


Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

I’ve been experiencing the same issue for about 2 hours.

Bug report template

  1. Editor, tab & chat

  2. Using chat in IDE and it does not respond, gets stuck on ‘taking longer than expected’ > my impression this feels like an outage.

  3. Open a script, open chat, send a message (tested via Grok and Composer) and no response, it just continues thinking

  4. It would normally respond and start working on the task with me

  5. see image in original post
    6 ) Windows 11

  6. version is the latest, I uninstalled and reinstalled twice today using the latest installer from your website CursorUserSetup-x64-3.21.9

  7. it was all day, now I can use it via agents so I am operational for the moment

Having same issue all day. Tried both default models in plan, and other models, but still having this “Taking longer than expected” outage.

Related: Cursor Agent hangs on “Planning next moves” and ends with ERROR_EXTENSION_HOST_TIMEOUT - #17 by ganapativs

same question . :grimacing:

I’ve been experiencing the same issue for about 2 hours.

Hey @Jack_Hawkins,

This isn’t an outage. Your requests were getting stuck locally before they ever left your machine (the ones that did go out came back fine), which lines up with the 3.21.9 update you picked up this morning. It’s not anything on your end, and it’s an issue we’re tracking.

To keep working now: the Agents Window is unaffected (you already found it working). For the IDE window, closing all editor tabs (File → Close All Editors) and starting a fresh chat usually clears it, since the stall is tied to gathering your open files.

If it keeps happening, run “Developer: Capture and Send Debugging Data” (Ctrl+Shift+P) next time a message hangs, and attach the zip here with the rough time. That’ll help us pin it down.

Appreciate the response here this aligns to the behaviour on my end. Will reach out again if the issue worsens.

Thanks @mohitjain this suggestion fixed it for me.