A few weeks ago, I wrote an email informing them that I was no longer receiving updates from my editor, and I know they are uploading them because my work account is receiving those updates. I also sent screenshots showing how none of the rules I create are working. The editor is not indexing them. I received an email saying they would contact me, but they haven’t. After several days, I wrote again and still didn’t get a response. This situation is really awful, as I paid for a whole year and am having a terrible experience in that regard.
Steps to Reproduce
There are no specific steps to replicate these errors. It is simply a matter of creating the rule and it not being indexed, as well as not receiving updates.
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Hey, thanks for the report. Being stuck on version 1.7.54 (from October) when the current version is already 2.0+ definitely isn’t normal. Staged rollouts usually delay updates by only a few days.
Let’s try a couple of things.
For the update issue:
First, run network diagnostics: Cursor Settings → Network → Run Diagnostics and share the results here.
Try manually downloading and installing the latest version from Download · Cursor. That should update you to 2.0+.
For the rules that aren’t being indexed, could you share:
How you’re creating the rules? (a screenshot from Cursor Settings → Rules would really help)
Which format you’re using: .cursorrules, .cursor/rules/*.mdc, or AGENTS.md?
Whether the rules appear in Settings but aren’t applied, or don’t appear at all?
Rules should live either in .cursor/rules as .mdc files or in AGENTS.md in the project root. The old .cursorrules format still works for now but is considered deprecated.
Once we understand exactly how your rules are set up, it’ll be easier to figure out why they aren’t being applied. Let me know what you find!