Nothing works. The agents can’t do anything. They are stuck in planning next moves at the start of a chat.
Marketplace is failing to fetch in Cursor Settings > Network > Diagnotistics.
Can’t toggle private mode on|off. It is just stuck and it is disabled.
I tried signing out and restarting Cursor. Now I can’t sign back in. I login to my Cursor account in my browser and then click the ‘Yes, log in’ button to login to Cursor Desktop but nothing happens.
I’ve tried with my VPN connected and with it disconnected. Same results.
I am not an expert in this, be careful with implementing what i am about to share. I consulted chatgpt and solved the problem partially. It appeared that i had a deleted file as part of the workspace which caused an infinite loop inside cursor. And this helped me: 5. Fully reset the workspace
If Cursor is still freezing:
Delete the entire workspace folder:
AppData\Roaming\Cursor\Workspaces\<workspace-id>
Launch Cursor again
Open your project using:
File → Open Folder
(Do not reopen it from “Recent”)
This forces Cursor to open the project as a single-folder project, not as a workspace.
Dtill freezed. Then i tried to open another project in cursor and it opened without any problems and freezes. Then i tried openning the initial project again and it led to a logout. After i logged in - everything worked without freezing.
But now my chat history isnt loading. Everithing works and the history of chats is visible, but does not load. Still better then total freeze. And concerning the chat history - all the files of agent transcripts are in “C:\Users\User\.cursor\projects\\agent-transcripts”. So they are not lost. I sent an email to [email protected]. May ba they will help restore it.
The issues you are seeing are likely due to the 2.4.27 update. Try quitting VSCode and Cursor, clearing the app cache, and restarting. If it still does not work, roll back to the previous stable version or wait for a fix from Cursor.
My Cursor install is working again. I shut down my Mac yesterday evening and started it up fresh this morning for work. Everything seems to be fine now. I could log back in to my Cursor account on the app and the agent is responding to prompts.
When I use Cursor in Planning mode, the planning file freezes once it becomes moderately long. If I close and reopen it, Cursor deletes its contents. When I restore the file, it freezes again to the point where the IDE becomes unusable.
So my Cursor agent is again totally unresponsive again. This happened last weekend as well and I thought it may be due to the specific version but there appears to be something else going on.
Network diagnostics pass and my internet is running normally. Everything else on my MacBook is running fine. The Cursor agent is stuck on ‘Planning next moves’. This is the first time I opened Cursor this weekend. It worked fine all week.
This leads me to two potential sources of the issue:
Cursor doesn’t work on the weekends.
There is something Cursor doesn’t like about the codebase I’m working with.
The first one seems rather improbable to me. The second one seems worthy of exploration.
The codebase is an old Java codebase an old client has asked that I dig into with the desire to rebuild it into another language and eventually redeploy it.
It is the same codebase I opened in Cursor last weekend and Cursor immediately stopped working, and didn’t resume working until I fully rebooted my laptop.
Is there any way to identify if there is something with this codebase that causes the Cursor Agent to ‘crash’?
