Cursor usages is not showing correct information

[He_Ro]

Where does the bug appear (feature/product)?

Somewhere else…

Describe the Bug

I open my https://cursor.com/dashboard/spending and there i m checking the usage percentage but it show 1% (i see its look like stuck)from last 2 days not able to track the real usage

i have multiple acc in other acc it show correct in another it show wrong !

Steps to Reproduce

open https://cursor.com/dashboard/spending check the usage percentage

Expected Behavior

it should show correct data

Screenshots / Screen Recordings

Operating System

Other

Version Information

Version: 3.17.8
VS Code Extension API: 1.128.0
Commit: 2fdd31c9f33f7fbe501f2d57772dc5bf64b63620
Date: 2026-08-20T02:18:12.724Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.291
OS: Linux x64 6.8.0-134-genericVersion: 3.17.8
VS Code Extension API: 1.128.0
Commit: 2fdd31c9f33f7fbe501f2d57772dc5bf64b63620
Date: 2026-08-20T02:18:12.724Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.291
OS: Linux x64 6.8.0-134-generic

Does this stop you from using Cursor

No - Cursor works, but with this issue

[deanrie]

Hey, thanks for the report. I can see the stuck 1% on the spending dashboard in your screenshot.

I checked on our side. For the account linked to your forum email, there’s no recent activity. The last recorded usage was quite a while ago. This usually means the dashboard you’re looking at is for a different account, not the one you’re actually coding in. You mentioned having multiple accounts, so that’s likely what’s going on. Can you check step by step:

1. In the Cursor app, open Cursor Settings (gear icon in the top right) and check the email at the top.
2. In your browser, open cursor.com/dashboard, go to Settings, and check the email there.
3. Compare the two emails. If they’re different, that explains it. The spending page is showing a different account, not the one you’re using.
4. If the emails match, open the Usage tab on the dashboard, send one message in Cursor chat, wait a couple of minutes, then refresh the Usage tab.

Let me know if the emails matched, whether a new row appeared after step 4, and if the issue is on a different account, the email for that account so we can take a closer look.

[RayGraham]

I have this same issue…it’s been like this since yesterday. Luckily I knew what the “Other Models” percentage was at right before it went broken, so I can do the math in my head for now.

Version: 3.18.9
VS Code Extension API: 1.128.0
Commit: 2ba48ff3f7514cc4643c52ca9f7b3173d9b66130
Date: 2026-08-27T01:42:22.092Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.291
OS: Darwin arm64 25.4.0

But it’s like this on the web on cursor.com as well…it’s nothing special/unique with the Cursor IDE.

[deanrie]

Hey @RayGraham, thanks for confirming and sharing the details. What you’re seeing isn’t on your side and isn’t related to your setup. Starting Aug 31, the summary percentages on the Spending page are behind for some accounts and may look stuck even though processing is still ongoing. Usage itself is being recorded correctly, only the summary indicator is out of date.

Until the indicator catches up, the Usage tab on the dashboard shows individual usage events accurately, so it’s best to check real numbers there.

I’ve passed this to the team. There’s no exact ETA yet, but I’ll post an update here as soon as I have one.

@He_Ro, for the account linked to your forum email, there’s no recent activity visible, the last usage was quite a while ago, so 1% is expected there. Your second, active account most likely got hit by the same issue. If you compare the email in the app in Cursor Settings and on cursor.com/dashboard and they match, then it’s the same situation described above.

[He_Ro]

Hey , i have multiple acc with pro, ultra and pro + this email i m not using for any active subscription and i cross checked very well email which i m using in ide and email which i seen in my web both are same ! and i found this issues specially for the pro acc !
ultra and pro + showing correct usage percentage

[Colin]

Hey @RayGraham and @He_Ro, quick update.

The summary meters on the Spending page caught up earlier today, so the percentages should now match your actual usage again. Could you reload cursor.com/dashboard/spending (a hard refresh, Cmd+Shift+R or Ctrl+Shift+R) and confirm the numbers have moved?

@He_Ro, that includes the Pro account you mentioned. Your usage was recorded correctly the whole time, only the summary percentage was behind.

If either of you still sees a stuck percentage after refreshing, reply here and I’ll take another look!

[He_Ro]

Hey Colin, Yes its moved now, but i feel its incorrect because few day back it was around 14 or 16% something between for cursor pool and api pool was around 5 or 6 % mybe but now it show 3% cursor pool and 1% api pool

also here is reponse json i m adding from this network call api/usage-summary
{
“billingCycleStart”: “2026-08-18T08:09:13.000Z”,
“billingCycleEnd”: “2026-09-18T08:09:13.000Z”,
“membershipType”: “pro”,
“limitType”: “user”,
“isUnlimited”: false,
“autoModelSelectedDisplayMessage”: “You’ve used 3% of your included total usage”,
“namedModelSelectedDisplayMessage”: “You’ve used 1% of your included API usage”,
“individualUsage”: {
“plan”: {
“enabled”: true,
“used”: 1516,
“limit”: 2000,
“remaining”: 484,
“breakdown”: {
“included”: 1516,
“bonus”: 0,
“total”: 1516
},
“autoPercentUsed”: 3.297777777777778,
“apiPercentUsed”: 0.7111111111111111,
“totalPercentUsed”: 3.062626262626263
},
“onDemand”: {
“enabled”: false,
“used”: 0,
“limit”: null,
“remaining”: null
}
},
“teamUsage”: {}
}

but in this network call it show something else like i used 76% something !
api/dashboard/get-current-period-usage
{
“billingCycleStart”: “1787040553000”,
“billingCycleEnd”: “1789718953000”,
“planUsage”: {
“totalSpend”: 1516,
“includedSpend”: 1516,
“remaining”: 484,
“limit”: 2000,
“remainingBonus”: false,
“bonusTooltip”: “We work with model providers to give you free usage beyond what you’ve purchased. Amounts may vary.”,
“autoPercentUsed”: 3.297777777777778,
“apiPercentUsed”: 0.7111111111111111,
“totalPercentUsed”: 3.062626262626263
},
“spendLimitUsage”: {
“limitType”: “user”
},
“displayThreshold”: 200,
“enabled”: true,
“displayMessage”: “You’ve used 76% of your included usage”,
“autoModelSelectedDisplayMessage”: “You’ve used 3% of your included total usage”,
“namedModelSelectedDisplayMessage”: “You’ve used 1% of your included API usage”,
“autoBucketModels”: [
“default”,
“composer-1.5”,
“composer-2”,
“composer-2-fast”,
“composer-2.5”,
“composer-2.5-fast”,
“vega”,
“vega-medium”,
“vega-high”,
“vega-xhigh”,
“vega-fast-medium”,
“vega-fast-high”,
“vega-fast-xhigh”,
“grok-4.5”,
“cursor-grok-4.5”,
“cursor-grok-4.5-low”,
“cursor-grok-4.5-low-fast”,
“cursor-grok-4.5-medium”,
“cursor-grok-4.5-medium-fast”,
“cursor-grok-4.5-high”,
“cursor-grok-4.5-high-fast”,
“grok-4.5-medium”,
“grok-4.5-fast-medium”,
“grok-4.5-high”,
“grok-4.5-fast-high”,
“grok-4.5-xhigh”,
“grok-4.5-fast-xhigh”,
“composer-1”
]
}

[RayGraham]

It’s not updated for me yet. It’s still just showing what it’s been incrementing from since it “reset” on me a few days ago.

It’s currently at 12%/9% but it should be at like near 50%/90% at this point; 8 days left on this particular account of mine before reset.