I am using a Cursor Business Team contract.
Today, I noticed in the admin console that the “Unpaid Admin” role had been changed to “Admin.”
Is it correct to assume that this is just a change in wording, and that the permissions are the same as the previous “Unpaid Admin” role?
Also, has this change been announced in any official documentation?
I would appreciate it if you could let me know. Thank you.
Hi @hiokiykhr!
Thanks for the report. This is a display issue (bug) that we’re tracking. The underlying role and permissions are unchanged. We’ll get it fixed!
We are seeing the same issue in our Business Team dashboard.
Several users that were previously shown as “Unpaid Admin” are now displayed as “Admin.” We understand from Colin’s reply above that this is a display bug and that the underlying role/permissions should be unchanged.
However, in our case we also observed that when a user was changed from Member back to Admin, the user appeared to be counted as a billable seat.
Can Cursor confirm whether this known display bug can affect billable seat count, or whether billing is unaffected?
We have an open billing support ticket: T-C15312.
We are not sharing private billing details here, but we would appreciate confirmation that the billing team is reviewing this.
Hello everyone,
This issue has now been resolved.
Please note that if you changed a user’s role from Member to Admin during this display bug, they may have been added as a paid admin.
If you need to address any billing-related concerns resulting from this issue, please contact [email protected] for assistance.