Environment Error when running Cloud Agent

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cloud Agent (GitHub, Slack, Web, Linear)

Describe the Bug

Request ID: bc-bfe80b45-2279-45e3-91f7-04b42e10112f

Cloud Agent fails with unspecified environment error anytime I run a Cloud Agent. I have tried to rebuild the environment and removed the environment.json as well, but have had no success.

Steps to Reproduce

Run any cloud agent, try to rebuild the cloud environment.

Expected Behavior

Cloud agent should work without environment error.

Operating System

MacOS

Version Information

Cursor Cloud Agent

For AI issues: which model did you use?

Composer 2.5

For AI issues: add Request ID with privacy disabled

Request ID: bc-bfe80b45-2279-45e3-91f7-04b42e10112f

Logs:

Please set up the development environment for this codebase. Run the application(s) and demonstrate that the environment is working.

Environment error

Ran update script

Setting up repository

Cloning repository

Checked out branch

Hydrated environmentfor 5s

2.85 GB / 2.85 GB100%

Worked

Thought for 1 second

I’m starting by exploring the codebase structure and understanding what’s already set up in AGENTS.md, then checking the current environment state and reviewing the key scripts to assess the system health.

I’ll start by exploring the codebase and understanding the setup requirements. The AGENTS.md already has detailed Cloud Agent instructions, so let me verify the current environment state.

Agent encountered an error

We encountered an unexpected error repeatedly.

You can retry by writing a follow-up below.

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hi @Bobby_Lansing!

This run appears to be from about a week ago, do you have a more recent one we can check?

7

How about: bc-b29c6a06-3c16-4713-983d-4b1c2d2f5f4e

8

Thanks!

It looks like from the logs, there’s a git checkout failing.

9

I removed the environment.json for that repo because I read it may have caused the issue.
How can I delete the environment? I don’t see that option anywhere.

It looks like reconnecting the Github repo fixed the issue. The environment was able to be recreated now. My cursor account was previously connected to github via the Cursor app. Another cursor account was used to also connect to the same github repo. Maybe that second connection messed up this one.