Error model provider

Support Bug Reports
1

For the last 5–6 hours, I’ve been getting this error. When I check Cursor Spending Dashboard, I see Auto + Composer: 30% and API: 53%.

Request ID: e2a19520-4e09-47ad-93a5-ca2133f2245f
{“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
Provider Error We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
NonRetriableError: Provider Error We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
at uAS (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12056:27710)
at EMc (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12056:26530)
at Fny (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12057:11929)
at Object.classify (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12057:16434)
at hAS (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12057:5824)
at async Oqm.runWithSharedTurnRunner (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12057:15786)
at async iH.runAgentLoop (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:24486:3041)
at async Lkh.streamFromAgentBackend (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:24505:13862)
at async Lkh.getAgentStreamResponse (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:24505:22888)
at async IRe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:12142:2399)

5

Hey, thanks for sending the report with the Request ID. It made it quick to see what’s going on.

This isn’t an issue with your account, and it’s not related to the percentages on the Spending Dashboard. Auto and Composer / API are about usage, not the cause of the error. What actually happened is that in Auto mode, the model is picked from a pool per request, and for this specific conversation the Composer 2.5 leg returned an empty response, so the turn ended with a non-retryable Provider Error. Other models in the same request responded fine, so it’s tied to this specific conversation, not your access.

Workaround:

  • Start a new chat, this clears the stuck conversation context, or
  • Pick a specific model instead of Auto, for example Claude 4.6 Sonnet or Composer 2.5 Fast. They’re working normally right now.

After that, you can retry the request. Let me know if the error still happens on a specifically selected model, and we’ll dig deeper.