Every time I reach the last few requests of my billing cycle, cursor no response

Support Help
1

I’m a monthly Cursor subscriber, and every time I reach the last few requests of my billing cycle, they consistently fail to return. Has anyone else experienced this

7

Hey @xingyu3604,

This isn’t a billing or usage-limit issue. Your requests aren’t being blocked for reaching your cycle limit, and the timing is just a coincidence. What’s happening is a client-side hang on Windows with the 3.21 versions, where the Agent gets stuck before your message leaves your machine, so you get no response and no error. It’s an issue we’re tracking, and nothing on your end caused it.

To unblock: fully quit and reopen Cursor (or open the Command Palette with Ctrl+Shift+P and run “Developer: Reload Window”), then start a new chat. If it keeps happening, run Ctrl+Shift+P and “Developer: Capture and Send Debugging Data” while a message is stuck, and reply with the time plus your timezone.

8

I didn’t reopen the window. I used it contine when I paid bill. because Today is the day for renewal. That’s why I reasonably suspect that it often stops responding in the two days before each renewal.

Thank you for the method you provided me. I can try it next time