# Fixed cursor not connecting to anthropic error **URL:** \ **Category:** Bug Reports\ **Created:** [December 9, 2024, 3:23am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366 "2024-12-09T03:23:55Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jeff-wang08](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jeff-wang08/32/15057_2.png) [@jeff-wang08](https://forum.cursor.com/u/jeff-wang08)\ **Post date:** [December 9, 2024, 3:23am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/1 "2024-12-09T03:23:55Z")
tldr: take out image from prompt to get cursor to connect back to anthropic Had a problem submitting my prompt last night and got this error message =\> [Unable to Reach Anthropic for ~24hrs](https://forum.cursor.com/t/unable-to-reach-anthropic-for-24hrs/29534) It went on for almost 24+ hours so i deep dived into cursor support messages and found this thread > [@Unable to reach Anthropic error](https://forum.cursor.com/t/unable-to-reach-anthropic-error/28679): > > Is anyone else having an issue with Anthropic models in Cursor right now? I cannot find anything on this subject via down detectors; however, since about 16hr ago (4pm CST, Nov 18th) I have been getting this error. I’ve tried closing out of Cursor and restarting it. Is anyone else having this issue? I have the following models turned on: Cursor (all but haiku), gpt-40, 01-mini, o1-preview. I am using a MacBook air. I have a request ID: 1a52277b-4757-4adb-a437-82280ca35160. Wait, I ‘try again’ a… Took out my screenshot and it connected back again, no problem. Even though I had been using screenshots and picture files for my whole hour + session before first encountering that problem weird bug @support ?! ---
**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\ **Post date:** [December 9, 2024, 9:34am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/2 "2024-12-09T09:34:04Z")
Hey, yes, this has happened before. We’ll look into this issue. ---
**Author:** ![jeremiahlukus](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jeremiahlukus/32/15719_2.png) [@jeremiahlukus](https://forum.cursor.com/u/jeremiahlukus)\ **Post date:** [December 13, 2024, 3:14am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/3 "2024-12-13T03:14:07Z")
Still happening after removing the image the request submits ---
**Author:** ![rk9875](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/rk9875/32/26873_2.png) [@rk9875](https://forum.cursor.com/u/rk9875)\ **Post date:** [February 15, 2025, 10:21am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/4 "2025-02-15T10:21:55Z")
I’m experiencing the same error, even after screenshots have been removed. ---
**Author:** ![peterb](https://avatars.discourse-cdn.com/v4/letter/p/e8c25b/32.png) [@peterb](https://forum.cursor.com/u/peterb)\ **Post date:** [February 19, 2025, 7:15pm UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/5 "2025-02-19T19:15:46Z")
I’m expereincing this now. It was working 10 mins ago and but it’s now started saying this and won’t say anything else. I shutdown the app entirely (not just the window) but no differnce. I’ll try restarting the mac… For anyone with access I got this back in the response Request ID: 7880e5ad-2c9d-41bf-98ed-65665360c199 Screenshot below of the error ![image](https://us1.discourse-cdn.com/cursor1/original/3X/0/8/08a2d6eeeb0e52e1aa74bd04dcb1a3f75de5da89.png) ---
**Author:** ![peterb](https://avatars.discourse-cdn.com/v4/letter/p/e8c25b/32.png) [@peterb](https://forum.cursor.com/u/peterb)\ **Post date:** [February 19, 2025, 7:18pm UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/6 "2025-02-19T19:18:24Z")
Magically, as soon as I posted this it all started working again. It may have been that I pressed the “Try again” button that I only noticed after posting the screenshot as it was too small to see in the cursor IDE …who knows… 🤔 20 mins later… It’s not the “Try again” button … this is failing again with the same message 🤕 ---
**Author:** ![ishmeet](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/ishmeet/32/34713_2.png) [@ishmeet](https://forum.cursor.com/u/ishmeet)\ **Post date:** [March 10, 2025, 1:18am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/7 "2025-03-10T01:18:40Z")
Worked for me after restarting cursor after an hour of retries and what now ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [December 21, 2025, 8:57am UTC](https://forum.cursor.com/t/fixed-cursor-not-connecting-to-anthropic-error/33366/8 "2025-12-21T08:57:45Z")
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