I’ve been continuously losing connection to Cursor and can’t use it, whether on Agent Auto or Claude 4.5. Please check and find out the cause for me. I’m currently using it in Vietnam.
Request ID: ff748974-a18d-4d77-97c6-e37bd3032ca8 ConnectError: [unavailable] PING timed out at t7l.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:73
Can you please fill out the bug reporting form with as much detail please.
Thank you.
I’ve been facing the same issue for the past 3–4 days, and today was the worst — I couldn’t use the agent at all.
Interestingly, the problem began right after I upgraded my account to Ultra. It’s been really frustrating, and I’m starting to wonder if downgrading might actually resolve it.
I’ve also been experiencing errors for the past 3–4 days.
Connection failed. If the problem persists, please check your internet connection or VPN
PING timed out [unavailable]
(Request ID: 6be407b8-bb02-4f7d-a9e0-d1502022f29c)
Yeah I am going to need that refund. Getting same error for two days now.
Request ID: 9c78dce2-20bf-4d4d-a3d9-d382aada7366
Connection failed. If the problem persists, please check your internet connection or VPN
It’s not on my end.
had the exact same. its so frustrating. nothing i can do about it. past 48 hours i missed so much productivity
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