The current subscription models and their limitations are unclear and frustrating. When I pay for a subscription, I expect full access to all features and tools. However, encountering messages like “You can’t use this feature” mid-workflow (e.g., in the IDE) creates confusion and undermines trust.
Key Issues:
- Unclear Tiers: Subscription levels aren’t well-defined, making it hard to know what’s included or restricted.
- Unexpected Blocks: Being denied access to specific tools after subscribing feels misleading, especially if the restrictions weren’t communicated upfront.
- Need for Transparency: Users want to understand exactly what they’re paying for and avoid surprises during use.
Suggested Improvements:
- Simplify and clearly label subscription tiers (e.g., Basic, Pro, Enterprise) with explicit details about features, usage limits, and exclusions.
- Provide in-app notifications or tooltips explaining why a feature is unavailable (e.g., “Upgrade to Pro to unlock this tool”).
- Offer a centralized dashboard where users can review their subscription benefits and upgrade paths.