# GATEWAY\_TIMEOUT on trying to upgrade to PAID user **URL:** \ **Category:** Bug Reports\ **Created:** [November 26, 2024, 9:38am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014 "2024-11-26T09:38:22Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![seapagan](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/seapagan/32/13190_2.png) [@seapagan](https://forum.cursor.com/u/seapagan)\ **Post date:** [November 26, 2024, 9:38am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/1 "2024-11-26T09:38:22Z")
Trying to upgrade from the Free to Pro just now and getting a GATEWAY\_TIMEOUT error after a long wait. Using Brave under linux but have tried with all shields etc off, IOS and chrome. ![image](https://us1.discourse-cdn.com/cursor1/original/2X/3/36dcea8c3460ab555ad34e0bce5cf59c338de45e.png) ---
**Author:** ![Abbas-Abdelila](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/abbas-abdelila/32/13200_2.png) [@Abbas-Abdelila](https://forum.cursor.com/u/Abbas-Abdelila)\ **Post date:** [November 26, 2024, 9:52am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/2 "2024-11-26T09:52:58Z")
Yea. I am having the same issue as well. ![cursor-checkout-error](https://us1.discourse-cdn.com/cursor1/original/2X/9/99431507e00cab3038b59f0d21de2a5f7b364f07.png) ---
**Author:** ![6E24ECDD72](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/6e24ecdd72/32/13212_2.png) [@6E24ECDD72](https://forum.cursor.com/u/6E24ECDD72)\ **Post date:** [November 26, 2024, 10:03am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/3 "2024-11-26T10:03:00Z")
Yeah it’s down, annoyingly the status page does not reflect this: > **[Cursor Status](https://status.cursor.com/)** > > Welcome to Cursor's home for real-time and historical data on system performance. ---
**Author:** ![litury](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/litury/32/13226_2.png) [@litury](https://forum.cursor.com/u/litury)\ **Post date:** [November 26, 2024, 10:19am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/4 "2024-11-26T10:19:38Z")
I have the same problem, I also can’t get into my personal account, it doesn’t load ---
**Author:** ![seapagan](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/seapagan/32/13190_2.png) [@seapagan](https://forum.cursor.com/u/seapagan)\ **Post date:** [November 26, 2024, 10:21am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/5 "2024-11-26T10:21:00Z")
Yeah something is funky. Not sure if i want to upgrade now. 🤔 ---
**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\ **Post date:** [November 26, 2024, 10:50am UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/6 "2024-11-26T10:50:34Z")
Hi everyone, We’re currently facing some degradation in our services, but are actively working on it now! Updates will be posted here on [https://status.cursor.com](https://status.cursor.com/) Sorry for any inconvenience! ---
**Author:** ![seapagan](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/seapagan/32/13190_2.png) [@seapagan](https://forum.cursor.com/u/seapagan)\ **Post date:** [November 26, 2024, 12:16pm UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/7 "2024-11-26T12:16:57Z")
Works now, and I’ve upgraded thanks ---
**Author:** ![seapagan](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/seapagan/32/13190_2.png) [@seapagan](https://forum.cursor.com/u/seapagan)\ **Post date:** [November 26, 2024, 12:30pm UTC](https://forum.cursor.com/t/gateway-timeout-on-trying-to-upgrade-to-paid-user/30014/8 "2024-11-26T12:30:46Z")
spoke too soon - seems still issues as cursor now hanging on ‘applying’ and the web settings page hangs too